Contact, Company, Deal & Ticket Management, and Tasks
Open API Access
Analytics and Reports Dashboard
Offline GPS System
Mobile Apps (iOS & Android)
User Permission Access Control
Customer training and support
Mekari Qontak is trusted by more than 3500+ companies throughout Indonesia
What is CRM software?
CRM software is a tool that supports business strategies ranging from communicating with potential customers, turning them into customers who buy products, to retaining customers so that they are satisfied and loyal to your product. This CRM software combines process, people and technology, so you can serve customers automatically and quickly.
What is the difference between WhatsApp Business and Official WhatsApp Business (WhatsApp Business API)?
WhatsApp Business can be downloaded for free through the Playstore/Apple Store. Official WhatsApp Business (WhatsApp Business API) can only be obtained through Official WhatsApp & Instagram Partners such as Mekari Qontak.
There are many features that are only available on Official WhatsApp Business, such as blast messages, verified WhatsApp green ticks, chatbots, and more. For details on the differences click here
How can I get Official WhatsApp Business?
How to get an Official WhatsApp Business is quite easy, you just need to register your business with Mekari Qontak and our team will upgrade your number to an Official WhatsApp Business.
What do I need to prepare to register for the WhatsApp Business API?
There are several things you need to prepare for the WhatsApp Business API registration process, namely:
Facebook Business Manager Account
Business Legality Documents such as SIUP, TDP, NIB, etc.
Telephone number and business name.
Website, email and other business information.
How long does the WhatsApp Business API registration process?
Usually the registration process takes up to 5-7 working days. There are 2 stages in the process, namely:
Verify Business Manager Facebook account (2-5 days)
WhatsApp Business official display name and number approved (2-3 days)
Can all businesses use the WhatsApp Business API?
Not all businesses can use the WhatsApp Business API. There are some industries that are not eligible for Official WhatsApp Business. You can check whether your business is eligible or not by clicking here.
How many WhatsApp blast messages can I send per day?
You can send as many messages as you want per day, because there is no limit. However, your messages must comply with the rules and be approved by WhatsApp before you can send them.
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