Mekari Qontak

Flexible deals to fulfil all of your business needs

All Benefits Included

Convenient communication-channel management

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Strengthened customer loyalty

  • Masking and certified WhatsApp green-tick
  • Personalized messages and endless WhatsApp broadcast messaging

Simple customer data management

  • Automated contact data storage
  • Add customer profiles according to need

Increased team productivity

  • Automated allocation of agents
  • Autosave interaction history
  • Customizable message templates

Obtain insights for better business decisions

  • Agent performance reporting
  • Customer satisfaction survey
  • Messaging activity reports

Chatbot integration

Basic

Starting fromRp 499,000
FAQs
  • 10
Features
  • Customized agent allocation
  • Hybrid management
  • Agent and Chatbot (artificial intelligence)

Premium

Rp 749,000
FAQs
  • 20
Features
  • Customized agent allocation
  • Hybrid management
  • Agent and Chatbot (artificial intelligence)

Advanced

Started fromRp 1,299,000
FAQs
  • > 20
Features
  • Customized agent allocation
  • Hybrid management
  • Agent and Chatbot (artificial intelligence)
  • API Integration

Additional Pricing

All packages are included

  • Contact, Company, Deal & Ticket Management, and Tasks
  • System Customization
  • Open API Access
  • Analytics and Reports Dashboard
  • Offline GPS System
  • Mobile Apps (iOS & Android)
  • User Permission Access Control
  • Customer training and support

Mekari Qontak is trusted by more than 3500+ businesses across Indonesia

What is a CRM software?

The CRM is a software to support business strategies, from communication with leads, to conversion at purchase, including customer retention and satisfaction towards gaining greater loyalty to the brand. The CRM software combines processes, human involvement and technological advances, in order to provide quick and automated customer service.

Free Trial for 14 days

WhatsApp Business is downloadable for free on the Playstore / Apple Store. The official WhatsApp Business API can only be obtained through the official partners (WhatsApp and Instagram) such as Qontak.

There are many features provided in the official WhatsApp Business API, such as broadcast messaging, verified green-tick, chatbot and more. For more details on the differences, click here.

Businesses can easily obtain the official WhatsApp Business API by registering your business to Mekari Qontak. Our team members will upgrade your number into an official WhatsApp Business API number.

There are several things you need to prepare for the WhatsApp Business API registration process, namely:

  1. There are a few things to prepare, such as:
  2. Facebook Business Manager account
  3. Legal company documents such as ( SIUP, TDP, NIB, etc)
  4. Company phone number and business name
  5. Official website, email and other business details

The process will take 5-7 business days. There are two steps to the process:

  1. Facebook Business Manager account verification (2-5 business days)
  2. Username and official WhatsApp Business phone number verification (2-3 business days)

Not all businesses can use the WhatsApp Business API. Some industries do not fulfil the conditions for an official WhatsApp Business API account. To check whether your company fulfills the criteria, clicking here.

Businesses can send unlimited WhatsApp broadcast messages each day. However, messages must comply with the regulations and must be agreed upon by WhatsApp before sending.

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