Omnichannel 
AI Chatbot 
WhatsApp Business API 
Instagram API 
Open API 
CRM Software 
Sales CRM 
Pipeline Management 
Mobile Omnichannel CRM 
Customer Service 
Cloud Call Center 
Data Access Hierarchy 
CRM Custom Report 
INDUSTRY
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Features
Flexible deals to fulfil all of your business needs
All Benefits Included
Convenient communication-channel management
Strengthened customer loyalty
- Masking and certified WhatsApp green-tick
- Personalized messages and endless WhatsApp broadcast messaging
Simple customer data management
- Automated contact data storage
- Add customer profiles according to need
Increased team productivity
- Automated allocation of agents
- Autosave interaction history
- Customizable message templates
Obtain insights for better business decisions
- Agent performance reporting
- Customer satisfaction survey
- Messaging activity reports
Chatbot integration
FAQs- 10
- Customized agent allocation
- Hybrid management
- Agent and Chatbot (artificial intelligence)
FAQs- 20
- Customized agent allocation
- Hybrid management
- Agent and Chatbot (artificial intelligence)
FAQs- > 20
- Customized agent allocation
- Hybrid management
- Agent and Chatbot (artificial intelligence)
- API Integration
Additional Pricing
All packages are included
- Contact, Company, Deal & Ticket Management, and Tasks
- System Customization
- Open API Access
- Analytics and Reports Dashboard
- Offline GPS System
- Mobile Apps (iOS & Android)
- User Permission Access Control
- Customer training and support
Mekari Qontak is trusted by more than 3500+ businesses across Indonesia
What is a CRM software?
The CRM is a software to support business strategies, from communication with leads, to conversion at purchase, including customer retention and satisfaction towards gaining greater loyalty to the brand. The CRM software combines processes, human involvement and technological advances, in order to provide quick and automated customer service.
Free Trial for 14 daysWhat are the differences between WhatsApp Business and the official WhatsApp Business API?
WhatsApp Business is downloadable for free on the Playstore / Apple Store. The official WhatsApp Business API can only be obtained through the official partners (WhatsApp and Instagram) such as Qontak.
There are many features provided in the official WhatsApp Business API, such as broadcast messaging, verified green-tick, chatbot and more. For more details on the differences, click here.
How can I obtain the official WhatsApp Business (API)?
Businesses can easily obtain the official WhatsApp Business API by registering your business to Mekari Qontak. Our team members will upgrade your number into an official WhatsApp Business API number.
What needs to be prepared to register a business for a WhatsApp Business API number?
There are several things you need to prepare for the WhatsApp Business API registration process, namely:
- There are a few things to prepare, such as:
- Facebook Business Manager account
- Legal company documents such as ( SIUP, TDP, NIB, etc)
- Company phone number and business name
- Official website, email and other business details
How long does it take to register for a WhatsApp Business API?
The process will take 5-7 business days. There are two steps to the process:
- Facebook Business Manager account verification (2-5 business days)
- Username and official WhatsApp Business phone number verification (2-3 business days)
Can all businesses register for the WhatsApp Business API?
Not all businesses can use the WhatsApp Business API. Some industries do not fulfil the conditions for an official WhatsApp Business API account. To check whether your company fulfills the criteria, click here.
How many WhatsApp broadcast messages can be sent per day?
Businesses can send unlimited WhatsApp broadcast messages each day. However, messages must comply with the regulations and must be agreed upon by WhatsApp before sending.
Grow your business faster with Mekari Qontak
Do more without compromising on accuracy and speed through various business solutions provided by Mekari, used by thousands of other businesses across sectors.
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