WhatsApp Business API users will be charged a fee. The amount of fees and prices are differentiated based on the conversation category (marketing, utility, authentication and service).
Meanwhile, the amount of the cost is differentiated based on the location or country of origin of the user. For users in Indonesia, the list of costs for using the latest official WhatsApp API at Mekari Qontak with a session duration of 24 hours is divided like this:
- Marketing: IDR 596.33 / session
- Utility: IDR 295.32 / session
- Authentication: Rp. 437.97 / session
- Service: IDR 275.48 / session