Official Business Partner of WhatsApp API

Level up your business game with WhatsApp API

As Indonesia’s Top WhatsApp Business API Provider, Mekari Qontak provides a suite of powerful tools to enhance your WhatsApp business to build better customer experiences.

  • Send personalized WhatsApp blasts or broadcasts to your customers, segmented by their interests and preferences.
  • Get verified by WhatsApp Business (green badge) to build trust and credibility with your customers.
  • Automate your WhatsApp customer service and support operations.
  • Use WhatsApp bots to answer customer questions and provide support 24/7.
  • Use WhatsApp Multidevice and Clone to manage your WhatsApp account from multiple devices.

WhatsApp Business API solution for your business


Powering Sales transformation

Boost your sales superpowers

  • Expanded reach. Reach potential customers on their preferred messaging app, opening up a whole new market.
  • Faster conversions. Engage prospects instantly, cutting down the time from lead to close.
  • Personalized selling. Tailor your sales pitches with individualized messages, making your customers feel like VIPs.

Powering Marketing transformation

Elevate your marketing game

  • Hyper-personalization. Speak directly to your audience with personalized messaging, resulting in higher engagement.
  • Broadcasting brilliance. Broadcast to thousands while maintaining a personal touch, enhancing your brand’s impact.
  • Data-driven campaigns. Analyze user behavior for laser-focused targeting, ensuring your marketing campaigns hit the bullseye every time.

Powering Customer transformation

Delight your customers

  • Instant support. Resolve customer inquiries in real time, keeping them satisfied and loyal.
  • Contextual conversations. Understand your customers better with interaction history, providing more relevant assistance.
  • 24/7 availability. Engage with customers 24/7 through intelligent bots, ensuring they’re always heard.

Powering Operational/IT transformation

Streamline your operations

  • Efficiency unleashed. Automate routine tasks, freeing your team to focus on strategic initiatives.
  • Seamless integration. Integrate WhatsApp Business API with your existing IT systems for a unified approach.
  • Data-driven decisions. Harness the power of data analytics to optimize operations and IT strategies, ensuring you stay ahead of the curve.

Explore WhatsApp Business API Features from Mekari Qontak

Why business chose WhatsApp Business API solution by Mekari Qontak


Free from installation, maintenance, and platform development expenses.

Secured data system

ISO 27001 certified with international standard procedures security system.

Dedicated support

Dedicated assistance from initial consulting, implementation, and after-sales.

No learning curve

Intuitive and user-friendly UI eliminates the need for product training.

Integration support

Super easy integration and a flexible API module according to business needs.

Ecosystem support

Networking and empowerment support with practitioner communities in Indonesia.

With one WhatsApp API number, Raiz Invest serves customers through one door and generates data for automatic reporting, so that customer service performance can be measured and can continue to be improved to maintain customer trust.

Angela Vanesia HalimBusiness and Finance Manager, Raiz

Response time Increases

Read customer story

Mekari Qontak really helps, we can send promotional messages to people who are rarely active on our application so they can be active again when shopping. 10% increase in active users in the Pasarnow application after running an educational campaign.

Cindy OzzieCofounder, Pasarnow

Customer Happiness Index improves

Read customer story
Frequently Asked Questions (FAQ)

What is WhatsApp Business API?

WhatsApp Business API is a powerful communication tool that allows businesses to interact with their customers through WhatsApp. It enables businesses to send messages, provide support, and engage with customers on a platform they already use and trust.

Why should my business use WhatsApp Business API?

WhatsApp Business API offers a direct and convenient channel to engage with customers. It allows for personalized communication, faster response times, and the ability to reach a wider audience. Plus, it’s integrated seamlessly into Mekari Qontak for a complete omnichannel experience.

Yes, WhatsApp Business API from Mekari Qontak is designed with security in mind. Messages are encrypted, ensuring the data privacy and security of your communications with customers.

WhatsApp Business API users will be charged a fee. The amount of fees and prices are differentiated based on the conversation category (marketing, utility, authentication and service).

Meanwhile, the amount of the cost is differentiated based on the location or country of origin of the user. For users in Indonesia, the list of costs for using the latest official WhatsApp API at Mekari Qontak with a session duration of 24 hours is divided like this:

  • Marketing: IDR 596.33 / session
  • Utility: IDR 295.32 / session
  • Authentication: Rp. 437.97 / session
  • Service: IDR 275.48 / session

WhatsApp Business API expands your reach and allows for personalized sales outreach. It enables faster response times, which can lead to quicker conversions. Plus, with features like bulk sending, you can efficiently manage your campaigns.

Absolutely. With Mekari Qontak’s integration, you can automate messages to streamline your operations. This includes welcome messages, responses to common inquiries, and more.

Yes, WhatsApp Business API can be seamlessly integrated into your existing systems, allowing for a unified approach to communication. This ensures a smooth transition and enhanced efficiency.

Mekari Qontak offers dedicated support for businesses using WhatsApp Business API. Our team is here to assist with onboarding, technical support, and any questions you may have.

WhatsApp Business API can be adapted to various business industries including e-commerce, financial services, hospitality, etc., but not all businesses can use WhatsApp Business API.

There are some business industries that are not eligible to register for the official WhatsApp Business API. You can check whether your business is eligible or not via WhatsApp Commerce Policy.

Absolutely. WhatsApp Business API is a valuable tool for all sizes of businesses. It provides an opportunity for small businesses to engage with their customers in a personal and efficient manner.

You as a business person who wants to register and use the WhatsApp Business API must meet the necessary requirements.

There are several things that you need to prepare to be able to carry out the WhatsApp Business API registration process officially from Mekari Qontak, namely:

  1. Facebook Business Manager account.
  2. Business legality documents such as NIB (Nomor Induk Berusaha) / SIUP (Surat Izin Usaha Perdagangan) / TDP (Tanda Daftar Perusahaan).
  3. Website and email with the same domain.

Usually the WA API registration process takes up to 5-7 working days. There are 2 stages in the process, namely:

  1. Facebook Business Manager account verification (2-5 days)
  2. WhatsApp Business official display name and number approved (2-3 days)

Getting started is easy. Simply click on the “Free consultation” button and our team will guide you through the process. You’ll be up and running in no time!

Yes, you can upgrade your regular WhatsApp Business account to the official WhatsApp Business API by registering your number with Mekari Qontak.

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