Customer service software is a tool used to collect, manage, respond to, and report requests from customers.
Customer service software is the right solution for those of you who want to improve customer service. This application has complete features that make it easier for businesses to serve customers.
In general, customer service software is integrated with CRM software to support customer service activities and business sales. In addition, this application can also open other business communication channels, such as the WhatsApp API, Call Center and Omnichannel.