More than 1 million
people message with a business each week on WhatsApp worldwide
Boost engagement & revenue - use WhatsApp broadcast to target customers at scale
Achieve your sales and marketing goals to reach broader audiences at scale with the official WhatsApp broadcast for business.
- Your first 1000 messages every month are free!
- Send bulk broadcast WhatsApp messages automatically or scheduled
- Increase customer experience with personalized messages on WhatsApp
- Use WhatsApp CTA on Meta Ads to analyze the customers behavior
- Increase customer trusts with WhatsApp official blue tick badge
Trusted by 35,000+ business worldwide of all sizes
Reach wider leads & revenue growth on a reliable WhatsApp broadcast platform
82%
of online adults in worldwide message with a business at least once a week
80%
of adults want to communicate with businesses in the same way they do with friends/family
What is WhatsApp broadcast?
WhatsApp broadcast is a feature that allows you to send a message to multiple contacts at once.
This feature is helpful for businesses or individuals who want to send the same message to multiple people without creating a group chat.
How does broadcast work on WhatsApp?
WhatsApp broadcast allows you to simultaneously send the same message to multiple contacts. The recipients will receive the message in their chats with you rather than in a group chat.
This means they won’t be able to see who else received the message, and their responses will only be visible to you.
How to Broadcast Messages on WhatsApp?
You can use WhatsApp API to send a WhatsApp broadcast without saving contacts. Follow these steps to create one:
1. Register your number with WhatsApp Business Solution Provider (BSP).
2. Verify your Facebook Business Manager.
3. Create a Contact List for Your Broadcast.
4. Create Your WhatsApp Broadcast Message Template.
5. Click Submit to send your broadcast or blast.
What are benefits of WhatsApp Broadcast?
- Boost Engagement: Reach thousands of contacts simultaneously with WhatsApp broadcast software, encouraging customer interaction.
- Build Brand Awareness: Connect with multiple customers simultaneously, increasing brand familiarity through personalized messages.
- Effective Promotions: Send personalized promotional messages directly to multiple contacts at once using a WhatsApp broadcast application
- Analytical Reports: Track real-time message status and analyze success rates with WhatsApp broadcast software.
What is difference between broadcast and group in WhatsApp?
The main difference between a WhatsApp group and a broadcast is that a group chat allows all members to see and reply to messages sent by any member.
In contrast, a broadcast message is only visible to the individual recipients, and their responses are private.
Advance other features from Qontak
-
Multiple Agent Support on WhatsApp
Utilize WhatsApp API and other omnichannel chat platforms integrated between agents, users, devices, and numbers.
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Official WhatsApp blue tick verification
Build a powerful business reputation with the verified blue tick badge from WhatsApp API.
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Sales & Customer Service CRM Integration
Seamlessly integrate with customizable CRM software. Receive sales orders and customer service tickets and integrate with other systems.
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WhatsApp Automation via API
Automatically save WhatsApp data and conversations. Automate OTP and outgoing messages with triggers.
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Send unlimited WhatsApp blast
Send bulk WhatsApp messages through WhatsApp API without having to save recipient contacts.
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Comprehensive reports and analysis
Get real-time and instant comprehensive reports of all activities to improve customer conversation performance.
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WhatsApp chatbot system
Design, edit, and customize conversation flows without coding with Mekari Qontak’s WhatsApp Bot to answer messages automatically.
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The advanced agent routing system
Customize agent routing fairly to resolve conversations and better meet your customer needs.
Feature differences
Features
WhatsApp Business
WhatsApp Business API
- Maximum Broadcast Recipients
256 contacts
10,000+ contacts (depending on provider)
- Message Personalization
Yes (with templates)
Yes (with templates and tags)
- Multimedia Messaging
- WhatsApp Business Profile
- Automated Messaging
Yes (with Away Message)
Yes (with template and Chatbot)
- Customer Support
Yes (with Quick Replies and Automated Messages)
Yes (with Chatbot and integration with CRM system)
- Analytics and Reporting
Basic analytics (message delivery and read receipts)
Advanced analytics (message delivery, read receipts, and more)
“Qontak’s WhatsApp API really helps us to focus more on customers, and chat with them directly. WhatsApp makes our communication easier and more personal.”
4x faster agent response time
“With WhatsApp Chatbot, our team’s resolve time is quicker since the students will only ask questions other than the ones provided by our Chatbot .”
100% increase on communication efficiency
“Every complaint is easier & quicker to be solved with WhatsApp API. And at the same time it increases our sales since we’re able to reach more customers using WhatsApp.”
75% increase in customer satisfaction index
Why use WhatsApp broadcast software?
WhatsApp broadcast software allows you to send a single message to multiple contacts simultaneously, saving time and effort when communicating with a large group of people.
Mekari Qontak is an official partner of the WhatsApp API that provides a secure WhatsApp broadcast service. This means that users can broadcast messages to all their contacts without the fear of being blocked.
Additionally, users’ WhatsApp accounts can be integrated with omnichannel and CRM applications, making it easier to manage and monitor all business activities in one place.
What is the maximum limit of WhatsApp group?
The maximum limit of a WhatsApp group is up to 1.024 participants.
What is the maximum number of recipients for WhatsApp broadcast?
WhatsApp Broadcast is limited to sending messages to a maximum of 256 contacts simultaneously. Additionally, the recipient contacts or numbers must be saved on your device.
If you send too many messages in a short amount of time, your account may be deemed spam and blocked by WhatsApp.
Who can see my WhatsApp broadcast?
If you send a broadcast message on WhatsApp, it will only be received by people who have saved your phone number in their contacts. The message will appear in their chat list as an individual message.
How can I send bulk message on WhatsApp without broadcasting?
You can send bulk messages with WhatsApp Blast, a WhatsApp Business API feature that you can get from official WhatsApp Business Solution Providers (BSP) such as Mekari Qontak.
Here are the steps to send bulk messages on WhatsApp Business API without broadcasting:
- Integrate with an official BSP, such as Mekari Qontak
- Create a message template
- Get approval for message templates
- Upload contact lists
- Create bulk messages
- Send bulk messages
Build the most engaging WhatsApp marketing strategy with WA blaster tool from Qontak
Start implementing WhatsApp marketing and reach your marketing goals in an instant.
Whatsapp sales