Mekari Qontak AI chatbot

Maintain customer loyalty with chat automation

Mekari Qontak AI chatbots ensure the quality of your customer service and optimize your business operations in order to handle inquiries and sales more promptly, personalized, and more responsive.

Various AI chatbots to streamline processes
and automate responses

Optimize your customer interactions

  • Automated response available 24/7
    Our chatbot basic is always on standby to give prompt responses to customers at any time, without delays.
  • More effective interactions
    Streamline communications and automate responses for general inquiries to improve efficiency and customer experience.

Utilize AI for more responsive customer service

  • Superior response quality
    Use the knowledge base feature to give accurate and relevant responses and to ensure customers get consistent service.
  • Personalized service
    Create human-like, personalized, and natural responses to increase customer satisfaction and loyalty with services tailored to customers' needs.

Mekari Qontak’s chatbot streamlines communication with customers, shortens response rates, and can be customized according to needs. Overall, Mekari Qontak increases efficiency up to 2 times in agent reporting and monitoring.

Hadrian Pratama
Customer Relation Head, TRAC

Frequently Asked Questions (FAQ)

What are Mekari Qontak's AI chatbot?

Mekari Qontak AI chatbot’s is an advanced chatbot solution designed to automate customer interactions and enhance service efficiency, tailored to the specific needs of your business.

By using AI chatbots, your team no longer has to spend time answering general inquiries, so they can focus on more strategic and complex tasks. Chatbots also ensure that customers always get consistent and accurate answers, reducing the workload on your team.

With features like automated catalogs and payment integration, Mekari Qontak’s AI chatbot allows customers to shop directly from chat, reducing wait times and increasing the efficiency of the overall sales process.

Yes, Mekari Qontak’s AI chatbot solution can be integrated with WhatsApp for more efficient conversation management in one platform. This integration makes it easy for you to send WhatsApp messages automatically and quickly, send promotions, and improve customer experience without having to switch platforms.

Revolutionize your business customer service capabilities and experience with Mekari Qontak Chatbot

Together we redefine excellence in customer support

Training gratis

Assistance for product implementation and training at no additional cost

Live chat support

Assistance for any issues and questions on Mekari Qontak

ISO 27001

Data security certified with international standard

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