Click-to-WhatsApp Ads (CTWA)

Encourage customers to start chatting on WhatsApp faster with CTWA

Turn ads into chat and increase sales via WhatsApp with Click to WhatsApp Ads (CTWA) by Mekari Qontak.

WhatsApp sales Free trial

Effortlessly maximizing leads and boosting conversions

Step1

Reach even more customers

Optimize conversions with Instagram and Facebook ads directed to WhatsApp with just one click.

Fast, personal, and easy interactions.
Increases sales conversion opportunities.
Builds stronger customer relationships.

WhatsApp sales

Step1

24/7 responsive AI chatbot

Handle inquiries, give information, and actively serve customers on WhatsApp with a responsive 24/7 AI chatbot.

Automatic and instant responses without having to wait.
Intelligently guides prospects to the next step.
Increases sales opportunities and customer loyalty.

WhatsApp sales

Step1

Manage all chats in one dashboard

Respond faster by centralizing WhatsApp, Instagram, Facebook Messenger, and more in one integrated dashboard.

Faster and more efficient responses.
No more missed customer chats.
Smoother and more organized communication experience.

WhatsApp sales

Step1

Monitor leads with deals management

Set up automated follow-ups, analyze sales opportunities accurately, and accelerate conversions with 360° visibility of the sales pipeline.

Full visibility into the sales pipeline.
Automatically records all deals and customer tickets.
Real-time sales and customer service monitoring.

WhatsApp sales

For all businesses across industries

Retails & e-commerce

Inquire stock, Ask for promotions, Check the price

Travel & hospitality

Book hotels, Book tickets, Book tour service package

Health

Make an appointment, Ask for promotions, Online consultation

Education

Registration information, Course registration, Follow up lead

Why CTWA is important for your business

Businesses that can be reached easily and communicate actively have better credibility.

WhatsApp is the #1 social media in Indonesia

Customers are more comfortable communicating via WhatsApp than email or phone.

Seamless and faster response

Customers expect a quick response without long waits and queues.

Direct interaction drives closing potential

Real-time conversations with agents encourage leads to make conversion.

Mekari Qontak, more than just WhatsApp Business API

Combination of chatbots and chat automation

Ensure fast response chat without having to be online all the time.

CRM and omnichannel management

Manage all customer interactions across channels in one integrated CRM Omnichannel platform.

Conversion API integration

Monitor ad performance, from chat volume to potential lead conversions.

Trusted by 35,000+ businesses in Southeast Asia

Frequently Asked Questions (FAQ)

Click-to-WhatsApp Ads (CTWA) is a type of advertising that allows customers to interact directly with your business via social media (Facebook & Instagram) to WhatsApp. Instead of directing customers to a website, CTWA speeds up the communication process through WhatsApp, ensuring a better customer experience with an easier and faster flow.

CTWA directly directs customers to WhatsApp without having to fill out a form or visit a landing page. This way, businesses can interact with customers through WhatsApp chat faster, increasing the chances of closing.

CTWA can be used with a regular WhatsApp Business account, but using the WhatsApp Business API through Mekari Qontak provides more benefits such as automated chatbots, integrated CRM, and tracking ad results with the conversion API.

With Mekari Qontak’s conversion API, you can track more than just ad clicks, but also the number of leads who make actual interactions, make purchases, or ask questions. Based on this data, you can optimize your CTWA ads for maximum results.