What are the benefits of using CRM application?

Automatically manage contacts / database management in the database system Prompt and accurate service enhances customer loyalty and satisfaction Sales CRM accurately tracks sales team activities and sales KPIs anywhere, in real time Sales management leads to increased efficiency and sales Create collaborations between teams and companies via omnichannel chat Support your business growth with comprehensive data insights related to your customers and business activities

What are the Key Features of CRM application?

Workflow Automation Reporting Customer Data Management Customization Integration

Best CRM Application for business

Powerful CRM application that accelerate KPIs and business performance

Use the best CRM application to simplify your sales process, manage customer relationship data, and track team performance.

CRM software that can be tailored to business needs.
Manage all customer interactions in one database.
Unlimited customer data access.
Track field sales teams and provide true team service.
Grow your business with other app integrations.

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Powerful CRM application that accelerate KPIs and business performance

More than 3,500+ businesses have used Mekari Qontak's CRM application

Businesses challenges without a CRM application

Complicated and long workflow

No automated system can effectively speed up business workflow

Difficult to manage database & leads

Management of databases and leads is done manually and hassle

Ineffective business processes

Teams must perform the same and time-consuming tasks over and over

Data is not recorded and stored

Unable to save customer data and conversation history automatically

Have a holistic perspective on business and customers

Get comprehensive insights into your business and customers with a centralized database

Manage database and leads easily

Get an easy 360 degree database view of your leads and accounts from a single screen.
Get full details of all activities, including customer conversations, deal statuses, and touchpoints.
Define unlimited hierarchical layers to manage data access settings to secure and protect your database.

Difficult to manage database

There is no 360-degree view of the database that can help to find out more about leads and accounts.
It is difficult to know the full details of all the activities carried out by the team and the business as a whole.
Unable to define a hierarchical data layer to manage secure data access settings.

Save all dynamic data easily

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Increase business performance and productivity

Use the advanced report dashboard to evaluate and make better business decisions

Reports can be customized

Change the report defaults or create your own custom reports on leads, contacts, accounts and opportunities.
Identify your sales trends over weekly, monthly, quarterly and yearly time periods with trend line and activity reports.
Build incentives and optimized organization based on targets vs. team and member achievements.

Reports can not be customized

Unable to create your own custom reports on leads, contacts, accounts, and opportunities.
There are no trend line and activity reports to help identify your sales trends over a certain period of time.
Unable to build incentives and optimized organization based on targets vs. achievement.

Powerful dashboard CRM application at your fingertips

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Maximize your revenue by CRM application

No more losing customers with proper deal, project and business process management

Convert customers easily

Monitor orders and tickets according to stages automatically on the kanban board display.
Visualize and create customizable pipelines to manage any sales, project and process.
Handle rotting deals and interconnected pipelines easily and effectively with CRM application.

Difficult to convert customers

The operational process is confusing because there is no easy display of the kanban board.
It's hard to visualize and create custom pipelines to manage any sales, project, and process.
Many deals rot because there is no time limit at each stage and a system that can connect the pipeline.

Automate your business process

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What is CRM application?

CRM application is a technology to manage interactions and relationships between businesses and their customers or prospects. The purpose of their use is to improve their relationship.

CRM software is simplifying processes and increase business profitability. The system automatically manages contact management, sales management, productivity, and more.

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CRM application work by simplifying business workflow processes automatically to work more effectively and efficiently.

Automatically manage contacts / database management in the database system
Prompt and accurate service enhances customer loyalty and satisfaction
Sales CRM accurately tracks sales team activities and sales KPIs anywhere, in real time
Sales management leads to increased efficiency and sales
Create collaborations between teams and companies via omnichannel chat
Support your business growth with comprehensive data insights related to your customers and business activities

1. Mekari Qontak

Mekari Qontak provides a CRM application for all business needs. Qontak offers full features to support marketing, sales and customer service activities.

Version Available: Web based, Android, iOS

Developer: PT Qontak Tumbuh Makmur

Main feature: Customization, data management, lead management, comprehensive reporting dashboard, live GPS tracking, SFA, Document Automatization, Dedicated Support and more.

Link download: Android | iOS

2. EngageBay

EngageBay offers CRM applications designed for customer service. This application drives increased customer satisfaction.

Version Available: Web based, Android

Developer: EngageBay Inc.

Main feature: Activity Tracking, ROI Tracking, Auto-Responders, Automated Routing, and Automated Scheduling

3. Apptivo

Apptivo provides CRM application that is able to manage almost all tasks automatically. One of them is taking over data and other tasks.

Version Available: Web based, Android

Developer: Apptivo

Main feature: Individual users, Lead capture, Opportunity management, Sales process tracking and Workflow automation

4. SAP CRM

SAP CRM is a CRM application used for marketing activities. In addition, you can connect it with other applications to support overall business activities.

Version Available: Web based, Android, iOS

Developer: SAP SE

Main feature: Case Management, Customer Support Portal, Knowledge Base and Support Analytics

5. Less Annoying CRM

Less Annoying provides CRM application for small businesses on a budget. However, you can easily add notes, files and tasks to each customer’s profile.

Version Available: Web based, Android, iOS

Developer: Less Annoying

Main feature: Contact & Account Management, Lead Management, Desktop Integration, Customer Support Portal and Reporting.