Strategic affiliation

Built on foundations of trusted partnerships

Through strategic collaboration with regulatory bodies and industry leaders, Mekari Qontak upholds rigorous compliance and pioneers best practices for a seamless customer engagement landscape.

4.8 rating Reviews from Gartner, G2, and Capterra
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Trusted by 35,000+ businesses in Southeast Asia

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Strategic collaborations to safeguard every customer interaction

Mekari Qontak’s commitment to security and compliance is anchored in strategic partnerships with global platforms, regulatory bodies, and trusted institutions. By utilizing a platform validated by industry leaders, enterprises can manage business communications and customer data with absolute confidence.

Powered by proven platforms and technologies

Strategic alliances with global technology leaders validate the capabilities, security, and reliability of Mekari Qontak as a customer engagement solution.

  • Meta

    Meta

    • About the institution
      Meta is a global technology leader and the parent company of WhatsApp, Instagram, and Facebook.
    • Afiliation with Mekari Qontak
      As an Official WhatsApp Business Solution Provider (BSP), Mekari Qontak provides enterprises with direct, secure access to the WhatsApp Business API, supporting verified blue tick badge status and end-to-end encrypted messaging infrastructure.
  • Make.com

    Make.com

    • About the institution
      Make.com (formerly Integromat) is a leading no-code automation platform that enables visual workflow orchestration across thousands of business applications.
    • Affiliation with Mekari Qontak
      Mekari Qontak is an officially listed partner in the Make.com directory, allowing users to build complex, automated integrations between Mekari Qontak and hundreds of other enterprise tools without manual coding.
  • Konektor

    Konektor

    • About the institution
      Konektor is an Indonesian integration platform dedicated to streamlining cross-system connectivity through simplified, no-code solutions.
    • Affiliation with Mekari Qontak
      Officially listed within Konektor’s partner documentation, Mekari Qontak enables businesses to bridge WhatsApp and omnichannel workflows with their existing internal systems seamlessly.
  • Integrate IQ

    Integrate IQ

    • About the institution
      Integrate IQ is a specialized systems integration provider that optimizes connectivity between major platforms, such as HubSpot, and third-party solutions.
    • Affiliation with Mekari Qontak
      Integrate IQ provides certified integration services between HubSpot and Mekari Qontak, empowering sales and service teams to synchronize CRM data and omnichannel communications within a single, unified workflow.
  • Postman

    Postman

    • About the institution
      Postman is the world’s leading API development platform, utilized by millions of developers to build, test, and document APIs.
    • Affiliation with Mekari Qontak
      Mekari Qontak’s OpenAPI documentation is hosted on Postman Documenter, providing developers with a streamlined environment to access CRM API references, build custom integrations, and extend platform capabilities.

Meta

  • About the institution
    Meta is a global technology leader and the parent company of WhatsApp, Instagram, and Facebook.
  • Afiliation with Mekari Qontak
    As an Official WhatsApp Business Solution Provider (BSP), Mekari Qontak provides enterprises with direct, secure access to the WhatsApp Business API, supporting verified blue tick badge status and end-to-end encrypted messaging infrastructure.

Make.com

  • About the institution
    Make.com (formerly Integromat) is a leading no-code automation platform that enables visual workflow orchestration across thousands of business applications.
  • Affiliation with Mekari Qontak
    Mekari Qontak is an officially listed partner in the Make.com directory, allowing users to build complex, automated integrations between Mekari Qontak and hundreds of other enterprise tools without manual coding.

Konektor

  • About the institution
    Konektor is an Indonesian integration platform dedicated to streamlining cross-system connectivity through simplified, no-code solutions.
  • Affiliation with Mekari Qontak
    Officially listed within Konektor’s partner documentation, Mekari Qontak enables businesses to bridge WhatsApp and omnichannel workflows with their existing internal systems seamlessly.

Integrate IQ

  • About the institution
    Integrate IQ is a specialized systems integration provider that optimizes connectivity between major platforms, such as HubSpot, and third-party solutions.
  • Affiliation with Mekari Qontak
    Integrate IQ provides certified integration services between HubSpot and Mekari Qontak, empowering sales and service teams to synchronize CRM data and omnichannel communications within a single, unified workflow.

Postman

  • About the institution
    Postman is the world’s leading API development platform, utilized by millions of developers to build, test, and document APIs.
  • Affiliation with Mekari Qontak
    Mekari Qontak’s OpenAPI documentation is hosted on Postman Documenter, providing developers with a streamlined environment to access CRM API references, build custom integrations, and extend platform capabilities.

Recognized in customer engagement and omnichannel excellence

Verified security standard and platforms

Mekari Qontak holds the ISO/IEC 27001:2022 certification, official PSE registration with Komdigi, and status as an authorized Meta Business Solution Provider for WhatsApp.

3x more offline customers

Empowered PT Central Mega Kencana to drive 3x higher offline store traffic through coordinated omnichannel campaigns.

10:1 chat-to-sale conversion

Enabled Aviatour to achieve a 10:1 chat-to-transaction ratio and a 50% revenue increase through CRM and automated chatbots.

Measurable impact across diverse industries

See how Mekari Qontak facilitates improved customer service and business operations.

“KMN EyeCare utilized Mekari Qontak to achieve 2x faster response times and a 98% patient inquiry coverage rate, all while maintaining the highest standards of patient data security.”

Steven Kurniawan
Finance & Administration Director KMN Eye Care

Empowering business development in Indonesia

35.000+
Clients
3.000.000+
App users
6.000.000+
Chat to sales conversion

FAQs about Mekari Qontak Strategic affiliation

What is Mekari Qontak's strategic affiliation?

Mekari Qontak’s strategic affiliation is a collaboration program built with technology platforms, regulators, government institutions, industry communities, and academic institutions to strengthen the customer engagement ecosystem in Indonesia.

This program reflects Mekari Qontak’s commitment to delivering solutions that are secure, standardized, and backed by trusted partners. Through these affiliations, businesses can use Mekari Qontak with full confidence.

What are the benefits of strategic affiliation for Mekari Qontak users?

Mekari Qontak’s strategic affiliations deliver direct benefits to users in three areas. First, independently validated security and compliance through ISO/IEC 27001:2022 certification and Komdigi PSE registration. Second, official and legal WhatsApp Business API access through Meta BSP status. Third, a broad integration ecosystem with platforms like Make.com, Konektor, and HubSpot via Integrate IQ, enabling businesses to connect Qontak with the systems they already use.

Can other companies or organizations collaborate with Mekari Qontak?

Yes. Mekari Qontak is open to collaboration with various types of organizations, from technology companies and implementation consultants to industry associations and academic institutions.

If your organization is interested in collaborating with Mekari Qontak, please reach out to our team via the Partnership Program page to learn more about available partnership options.

What is the difference between strategic affiliation and Mekari Qontak's partnership program?

Strategic affiliation refers to Mekari Qontak’s formal collaborative relationships with external organizations such as Meta, BSI Group, Komdigi, academic institutions, and industry communities. The focus is on platform validation, regulatory compliance, and ecosystem development. Meanwhile, Mekari Qontak’s partnership program is a commercial program open to individuals and businesses who want to market or implement Mekari Qontak solutions, such as the Referral, Reseller, and System Integrator programs.

Manage every interaction on a secure and trusted with Mekari Qontak platform

Thousands of Indonesian businesses entrust their communications and customer data to Mekari Qontak, a platform fortified by ISO/IEC 27001:2022 international certification, official Meta partnership, and full compliance with PDP laws.

Manage every interaction on a secure and trusted with Mekari Qontak platform

Thousands of Indonesian businesses entrust their communications and customer data to Mekari Qontak, a platform fortified by ISO/IEC 27001:2022 international certification, official Meta partnership, and full compliance with PDP laws.
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