With Mekari Qontak CRM Software, you can seamlessly centralize customer and prospect data for more efficient and innovative strategies in sales, marketing, and customer service enhancement.
Free from installation, maintenance, and platform development expenses.
ISO 27001 certified with international standard procedures security system.
Dedicated assistance from initial consulting, implementation, and after-sales.
Intuitive and user-friendly UI eliminates the need for product training.
Super easy integration and a flexible API module according to business needs.
Networking and empowerment support with practitioner communities in Indonesia.
With one WhatsApp API number, Raiz Invest serves customers through one door and generates data for automatic reporting, so that customer service performance can be measured and can continue to be improved to maintain customer trust.
Mekari Qontak really helps, we can send promotional messages to people who are rarely active on our application so they can be active again when shopping. 10% increase in active users in the Pasarnow application after running an educational campaign.
CRM software (customer relationship management) is a digital system that brings customer interactions, customer data, and the sales process together in one place. Instead of contacts living in one spreadsheet while deal updates sit in another, every team works from the same record.
The purpose is not only storage. By keeping the full history of a relationship in one place, CRM software helps a business manage customer interactions, simplify its sales and marketing processes, and improve the quality of its customer service. That matters most for companies working to strengthen customer relationships, increase sales, and run more organized operations as they grow.
Mekari Qontak CRM software covers all of this in one platform, with omnichannel messaging and WhatsApp Business API built in, so conversations from every channel land in the same customer record.
Most CRM software is built around three core functions:
Beyond these three, most systems add reporting and analytics for performance review, and permission settings that control who can see which customer records.
Mekari Qontak handles these functions across sales, marketing, and support in one system. Which combination matters most usually depends on where the bottleneck sits, whether that is scattered customer data, deals going quiet, or manual follow-ups eating into selling time.
Mekari Qontak CRM application can empower your sales team by providing a centralized platform for managing leads, tracking customer interactions, and monitoring the sales pipeline. This helps prioritize tasks, automate follow-ups, and ultimately improve efficiency, better lead conversion rates, and increase revenue.
Absolutely, Mekari Qontak CRM system enhances collaboration across departments by offering a shared customer database accessible to sales, marketing, and customer support teams. This promotes seamless communication, reduces duplicated efforts, and ensures alignment.
Mekari Qontak CRM software enables efficient customer support by allowing agents to access customer history, track inquiries, and manage tickets effectively. This results in quicker issue resolution, personalized assistance, and overall enhanced customer satisfaction.
Yes, our Mekari Qontak CRM is highly customizable. You can tailor it to match your industry, processes, and unique requirements. This flexibility ensures that the CRM adapts as your business evolves.
Yes, Mekari Qontak is serious about data security in order to protect all our users’ data privacy information. Our CRM uses advanced security measures, including encryption and role-based access controls, to protect your customer information and sensitive business data.
We provide comprehensive support to ensure a smooth CRM experience. Our team offers training, onboarding assistance, and ongoing support to help you maximize CRM features and capabilities.
Absolutely. We offer a free trial period to let you experience Mekari Qontak CRM firsthand. This allows you to explore its functionalities, understand its value, and assess how it aligns with your business needs.
Whatsapp sales
