Contact, Company, Deal & Ticket Management, and Tasks
Open API Access
Analytics and Reports Dashboard
Offline GPS System
Mobile Apps (iOS & Android)
User Permission Access Control
Customer training and support
Mekari Qontak is trusted by more than 3500+ businesses across Indonesia
What is a CRM software?
The CRM is a software to support business strategies, from communication with leads, to conversion at purchase, including customer retention and satisfaction towards gaining greater loyalty to the brand. The CRM software combines processes, human involvement and technological advances, in order to provide quick and automated customer service.
What are the differences between WhatsApp Business and the official WhatsApp Business API?
WhatsApp Business is downloadable for free on the Playstore / Apple Store. The official WhatsApp Business API can only be obtained through the official partners (WhatsApp and Instagram) such as Qontak.
There are many features provided in the official WhatsApp Business API, such as broadcast messaging, verified green-tick, chatbot and more. For more details on the differences, click here.
How can I obtain the official WhatsApp Business (API)?
Businesses can easily obtain the official WhatsApp Business API by registering your business to Mekari Qontak. Our team members will upgrade your number into an official WhatsApp Business API number.
What needs to be prepared to register a business for a WhatsApp Business API number?
There are several things you need to prepare for the WhatsApp Business API registration process, namely:
There are a few things to prepare, such as:
Facebook Business Manager account
Legal company documents such as ( SIUP, TDP, NIB, etc)
Company phone number and business name
Official website, email and other business details
How long does it take to register for a WhatsApp Business API?
The process will take 5-7 business days. There are two steps to the process:
Facebook Business Manager account verification (2-5 business days)
Username and official WhatsApp Business phone number verification (2-3 business days)
Can all businesses register for the WhatsApp Business API?
Not all businesses can use the WhatsApp Business API. Some industries do not fulfil the conditions for an official WhatsApp Business API account. To check whether your company fulfills the criteria, clicking here.
How many WhatsApp broadcast messages can be sent per day?
Businesses can send unlimited WhatsApp broadcast messages each day. However, messages must comply with the regulations and must be agreed upon by WhatsApp before sending.
Grow your business faster with Mekari Qontak
Do more without compromising on accuracy and speed through various business solutions provided by Mekari, used by thousands of other businesses across sectors.