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Flexible deals to fulfil all of your business needs

OmnichannelCRM

Starters

Growth hacking solutions for your business

Rp 749,000/month
Chat Via Whatsapp
  • WhatsApp Conversation Credit: 1,000
  • WhatsApp Balance: -
  • Monthly active users: 1,000
  • Number of Agents: 5
  • Training and customer support

ProPopular

Growth hacking solutions for your business

Rp 1,499,000/month
Chat Via Whatsapp
  • WhatsApp Conversation Credit: 1,500
  • WhatsApp Balance: Rp 175,000
  • Monthly active users: 3,000
  • 10
  • Standard Support

Business

All-inclusive support to grow your business without limits

Rp 3,499,000/month
Chat Via Whatsapp
  • WhatsApp Conversation Credit: 3,000
  • WhatsApp Balance: Rp 700,000
  • Monthly active users: 10,000
  • Number of Agents: 15
  • Standard Support

Enterprise

All-inclusive support to grow your business without limits

  
Chat Via Whatsapp
  • WhatsApp Conversation Credit: Started from 5,000
  • WhatsApp Balance: Started from Rp 1,400,000
  • Monthly active users: Started from 20,000
  • Number of Agents: Unlimited
  • Training and customer support

All Benefits Included

Convenient communication-channel management

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Strengthened customer loyalty

  • Masking and certified WhatsApp green-tick
  • Personalized messages and endless WhatsApp broadcast messaging

Simple customer data management

  • Automated contact data storage
  • Add customer profiles according to need

Increased team productivity

  • Automated allocation of agents
  • Autosave interaction history
  • Customizable message templates

Obtain insights for better business decisions

  • Agent performance reporting
  • Customer satisfaction survey
  • Messaging activity reports

Add-ons

Supercharge your sales, marketing, and customer support management with various feature and service add-ons

AI-based Chatbot
Qontak’s agent
WhatsApp Blast Outbound

AI-based Chatbot

Revolutionize your business engagement with customers, smarter and more meaningful than ever before!

Revolutionize your business engagement with customers, smarter and more meaningful than ever before!

Start form
Rp499,000
/month
  • FAQs variation management up to 20+
  • Customizable agent allocations
  • Hybrid Agent & Bot handling management
  • AI NLP (Natural Language Processing)
  • Seamless API integration
Start form
Rp499,000
/month
WhatsApp sales
View details Hide details

Qontak’s agent

Skyrocket your business performance by boosting agent numbers!

Skyrocket your business performance by boosting agent numbers!

Rp249,000
/agent/month
Rp249,000
/agent/month
WhatsApp sales
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WhatsApp Blast Outbound

WhatsApp Blast Outbound to amplify your business reach

WhatsApp Blast Outbound to amplify your business reach

Minimum top up
Rp999,000
  • User Initiated (IDR 5/delivered message)
  • Business Initiated (IDR 10/delivered message)
Minimum top up
Rp999,000
WhatsApp sales
View details Hide details

Business

End to end solutions to support business progress

Rp 249,000/month
WhatsApp Sales
  • Dedicated customer support
  • Workflow automation
  • Business intelligence dashboard add-on
  • Complex integration

Enterprise

End to end solutions to support business progress

Discuss with us
WhatsApp Sales
  • Dedicated customer support
  • Workflow automation
  • Business intelligence dashboard add-on
  • Complex integration

All packages are included

  • Contact, Company, Deal & Ticket Management, and Tasks
  • System Customization
  • Open API Access
  • Analytics and Reports Dashboard
  • Offline GPS System
  • Mobile Apps (iOS & Android)
  • User Permission Access Control
  • Customer training and support

Mekari Qontak is trusted by more than 3500+ businesses across Indonesia

What is a CRM software?

The CRM is a software to support business strategies, from communication with leads, to conversion at purchase, including customer retention and satisfaction towards gaining greater loyalty to the brand. The CRM software combines processes, human involvement and technological advances, in order to provide quick and automated customer service.

Free Trial for 14 days

WhatsApp Business is downloadable for free on the Playstore / Apple Store. The official WhatsApp Business API can only be obtained through the official partners (WhatsApp and Instagram) such as Qontak.

There are many features provided in the official WhatsApp Business API, such as broadcast messaging, verified green-tick, chatbot and more. For more details on the differences, click here.

Businesses can easily obtain the official WhatsApp Business API by registering your business to Mekari Qontak. Our team members will upgrade your number into an official WhatsApp Business API number.

There are several things you need to prepare for the WhatsApp Business API registration process, namely:

  1. There are a few things to prepare, such as:
  2. Facebook Business Manager account
  3. Legal company documents such as ( SIUP, TDP, NIB, etc)
  4. Company phone number and business name
  5. Official website, email and other business details

The process will take 5-7 business days. There are two steps to the process:

  1. Facebook Business Manager account verification (2-5 business days)
  2. Username and official WhatsApp Business phone number verification (2-3 business days)

Not all businesses can use the WhatsApp Business API. Some industries do not fulfil the conditions for an official WhatsApp Business API account. To check whether your company fulfills the criteria, click here.

Businesses can send unlimited WhatsApp broadcast messages each day. However, messages must comply with the regulations and must be agreed upon by WhatsApp before sending.

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Grow your business faster with Mekari Qontak

Do more without compromising on accuracy and speed through various business solutions provided by Mekari, used by thousands of other businesses across sectors.

Contact our sales team
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