Mekari Qontak
Leading sales CRM provider globally

Increase revenue up to 54% with automated sales CRM software

Monitor leads, tasks, KPIs, orders, and tickets with our sales CRM software. Stay connected with on-field sales teams with real-time live GPS.

  • Customizable CRM variables, reports and user settings
  • Detailed customer history displayed on an interactive dashboard
  • In depth sales team tracking with task & GPS location management
  • End-to-end post-sales support for users

Benefits of sales CRM software


Enhanced prospects

Boost sales team performance with comprehensive information and practical strategies, leading to increased sales.


Streamlined administrative processes

Implement efficient automation to minimize repetitive tasks, allowing sales representatives to focus on closing deals promptly.


Measurable progress

Improve field sales mobility by utilizing real-time oversight tools, enabling better monitoring and achieving performance KPIs.


Data-driven decisions

Empower decision-making with up-to-date, organized data, ensuring accurate insights and successful outcomes.

What are the features of sales CRM software?

More than 35,000+ businesses globally uses Mekari Qontak sales CRM software

Frequently Asked Questions (FAQ)

What are the 3 types of CRM?

  • Operational CRM: Automating and improving customer-facing processes, such as sales automation, marketing automation, and service automation.
  • Analytical CRM: Analyzing customer data to gain insights and make data-driven decisions, such as customer segmentation, sales forecasting, and campaign analysis.
  • Collaborative CRM: Facilitating collaboration and communication with customers, such as through customer portals, social media integration, and feedback management.


What is the best CRM software for sales?

1. Mekari Qontak

Mekari Qontak provides an all-in-one CRM sales application for all business needs. Qontak offers complete features to support marketing, sales, and customer service activities.

Key features: Flexible, customization, management data, management leads, comprehensive dashboard reporting, live GPS tracking, SFA, Document Automation, Dedicated Support, WhatsApp API integration, and more.

Developer: PT Qontak Tumbuh Makmur


Download Link: Android | iOS

2. Apptivo

Apptivo provides CRM software capable of managing almost all business tasks automatically. One is taking over data entry and other repetitive tasks.

Key features: Individual users, Lead capture, Opportunity management, Sales process tracking and Workflow automation

Developer: Apptivo


3. Less Annoying CRM

Less Annoying provides CRM software for small businesses on a budget. You can easily add notes, files, and tasks to individual customer profiles.

Key features: Contact & Account Management, Lead Management, Desktop Integration, Customer Support Portal and Reporting.

Developer: Less Annoying


4. EngageBay

EngageBay offers a CRM software designed for customer service. It drives increased customer satisfaction.

Key features: Activity Tracking, ROI Tracking, Auto-Responders, Automated Routing, and Automated Scheduling

Developer: EngageBay Inc.



SAP CRM is a CRM software used for marketing activities. In addition, you can connect it with other applications to support overall business activities.

Key features: Case Management, Customer Support Portal, Knowledge Base and Support Analytics

Developer: SAP SE


CRM is needed in sales to enhance customer relationship management, streamline sales processes, and improve overall sales performance.

It helps sales teams stay organized, track customer interactions, prioritize leads, and provide personalized experiences, increasing efficiency, higher conversion rates, and improving customer satisfaction.

CRM is used in sales to:

  • Store and manage customer data and interactions.
  • Track and manage leads and opportunities through the sales pipeline.
  • Automate sales tasks, such as follow-ups, reminders, and notifications.
  • Analyze sales data and generate reports for performance evaluation and forecasting.
  • Facilitate collaboration and communication among sales teams.
  • Improve customer service and satisfaction through personalized interactions and timely responses.

Sales CRM primarily focuses on managing the sales process, tracking leads, opportunities, and deals, and optimizing sales activities to drive revenue.

Service CRM, on the other hand, is focused on managing customer support and service interactions, such as handling inquiries, resolving issues, and managing customer satisfaction.

However, some software, such as Mekari Qontak’s CRM, can be used for both. You can use Mekari Qontak’s CRM in one integrated platform for all your business needs, including sales, customer service, and marketing.

CRM is a tool that both sales and marketing teams can utilize.

It helps sales teams manage customer relationships, track sales activities, and streamline sales processes. Marketing teams can leverage CRM to track campaign performance, analyze customer data, and align marketing efforts with sales goals.

To choose the best sales CRM software, consider your business size, budget, required features (e.g., contact management, lead tracking, reporting), integration capabilities, user-friendliness, customer support, and scalability.

Evaluate multiple options, read reviews, and consider trial periods or demos to make an informed decision.

An example of CRM in sales is using a CRM system to track customer interactions, manage leads, and automate sales processes. For instance, a salesperson can use CRM software to log calls, schedule follow-ups, track pipeline deals, and generate sales performance reports.

A sales CRM can impact the sales process by providing a centralized platform for managing customer data, tracking sales activities, and streamlining workflows.

It enables sales teams to prioritize leads, automate tasks, collaborate effectively, and gain insights into sales performance.

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