CRM for the sales team

Supercharge your sales team's productivity by 75% with Qontak CRM

Facilitate sales team by automating repetitive tasks and track their field activities and achievements in real-time

  • Create an automation based on specific triggers
  • Automatically record customer journey and history
  • Track sales rep route path on a daily basis in real-time
  • View top performers from a leaderboard and percentage basis

Omnichannel CRM For sales team

Trusted by 35,000+ businesses in Southeast Asia

Logo rumah sakit menampilkan nama
Logo berwarna biru menunjukkan nama
Logo Alodokter yang tertulis dengan huruf kapital berwarna biru, berfungsi sebagai identitas dalam konteks layanan kesehatan digital di Indonesia.
Logo Bank MAYORA terlihat menonjol dengan warna merah, menandakan identitas lembaga keuangan yang menawarkan berbagai layanan perbankan. Desainnya sederhana, menciptakan kesan profesional di sektor perbankan.
Logo BCA Insurance menampilkan nama perusahaan dengan warna biru yang cerah. Ini digunakan sebagai identitas dalam sektor asuransi di Indonesia.
Latar belakang merah menonjolkan teks dengan karakter yang sederhana, memberikan nuansa kuat dan menarik perhatian dalam konteks desain grafis.
Logo Faber-Castell menonjol dengan desain elegan. Teks menunjukkan reputasi merek dalam industri alat tulis sejak 1761.
Logo Gojek terlihat jelas dengan kombinasi warna hijau dan hitam, mewakili layanan transportasi dan pengantaran di Indonesia.
Logo GrandLucky Superstore dengan warna cerah menonjolkan nama brand. Dikenal untuk belanja barang sehari-hari dengan kualitas baik.
Dua karakter kartun ceria tersenyum, mengenakan topi kuning, mewakili merek HokBen. Latar belakang berwarna cerah memberikan kesan ramah dan mengundang selera makan.
Logo Hana Bank menampilkan elemen grafis yang dinamis dan modern, dengan kombinasi warna biru dan merah, menggambarkan identitas lembaga keuangan.
Logo Toyota-Astra Motor menonjol dengan huruf merah, mencerminkan identitas dan brand perusahaan otomotif yang terkemuka di Indonesia.
Logo Hyundai ditampilkan dengan jelas, menunjukkan identitas merek otomotif terkenal. Latar belakangnya berwarna biru, menambahkan kesan modern dan profesional.
Logo bulat berwarna kuning dengan tulisan
Logo kementerian menampilkan globe dan burung garuda, simbol negara, mencerminkan otoritas dan integritas dalam pengawasan publik di Indonesia.
Logo Mayapada Hospital menonjolkan nama rumah sakit dengan simbol hati yang terintegrasi. Menggambarkan komitmen terhadap perawatan kesehatan yang lebih baik.
Teks
Logo Novotel terletak di latar belakang gelap, mencerminkan identitas merek hotel yang modern dan profesional. Desainnya sederhana namun elegan.
Logo dengan kata
Logo Puma menampilkan seekor puma melompat, diiringi dengan nama
Logo Shell menampilkan simbol cangkang berwarna merah dan kuning, berfungsi sebagai identitas merek di industri energi dan bahan bakar.
Logo Transvision menonjol dengan kombinasi warna biru dan ungu. Desain modern ini mengkomunikasikan identitas merek sebagai penyedia layanan hiburan digital di Indonesia.
Sebuah rumah dengan gaya minimalis dan atap datar terletak di tengah taman yang rimbun, dikelilingi berbagai tanaman hijau dan bunga berwarna-warni.
Logo Tupperware berwarna merah muda menonjol di atas latar belakang putih, menggambarkan merek yang dikenal untuk produk penyimpanan makanan.

Problems faced by the sales team without the omnichannel CRM

Too much time on operations
Too much time on operations

Time is mostly spent on completing administrative tasks that is not productive towards sales.

No real-time data update
No real-time data update

Reports need to be made and managed manually by the sales team.

Low rate of collaboration
Low rate of collaboration

No centralized platform for people to collaborate on hence low productivity and collaboration.

Easily track your sales health

Monitor the most important sales KPIs; new leads, deals in the pipeline, and volume by location to get a complete picture of your essential sales figures.

No more left-out tasks and repetition

No more left-out tasks and repetition

  • Centralized database accessible according to hierarchy and customised to each individual.
  • Track all sales activity wihtin one dashboard; conversations, deal status, and more.
  • Create automatic reminders based on triggers to remind ongoing tasks and deals.
Low productivity within the team

Low productivity within the team

  • Leads data and sales channel are scattered making it hard for sales to follow up.
  • Journey of the customers is not recorded and cannot be understood easily.
  • There is no clear view of the sales pipelines with the information of its stages.

Increase sales without missing opportunities

Get accurate analysis for better team performance

Boost accountability through real-time visibility into the field with geo-based sales rep tracking.

Automatically record all sales team activity

  • View sales reps real-time location, activity, and status on an easy map view.
  • Sales reps can collect any data: notes, tasks, customer signatures, and even orders.
  • All data from several business channels are automatically synchronized.
Automatically record all sales team activity

Risk of losing team activity report

  • Difficult in monitoring where team is in the field due to technological limitations.
  • No real-time reports due to sales team needs to manually update it.
  • Risk of having sales team fake their activities and compromise the performance reports.
Risk of losing team activity report

Automate sales operations using smart workflows

What is the best CRM software for sales teams?

The Omnichannel CRM is the software to simplify sales processes through automation. This lightens the load for the sales team by automatic recording of repetitive tasks, sales tracking, report generation, inventory management and more.

Additionally, the best CRM software for sales can support marketing strategies such as brand strengthening and campaign development according to new and existing trends.

What are the benefits of using the Omnichannel CRM?

  • Better retention levels
  • Increase sales revenue
  • Improve customer satisfaction and loyalty
  • Get more referrals and reviews
  • Boost efficiency and productivity
  • Automate sales operations with smart workflows in Sales CRM
  • Automate customer data collection and management
  • Connect offline and online experience
  • Enhance brand recall and image
  • Significantly raise sales and revenue targets
  • 360 view and analysis reports
  • Task management and KPI tracking
  • Omnichannel chat feature (WhatsApp API, Instagram API, Email and more)
  • Live GPS tracking
  • Mobile application accessibility
  • Document automation
  • Integration with other sales-supporting software

When a customer is interested in the marketing content displayed on your company’s Instagram account, customers are directed to the company website for more information. The Omnichannel displays a direct link to the website for customers to click directly from Instagram without having to open a browser. Similar features are available for other channels.

All customer activity will be stored automatically within the CRM. Information on customer activity can be used to analyze for insights on customer needs, as well as to design better marketing strategies in the future.