Education

Improve educational services and student-parent satisfaction

Integrated Omnichannel, CRM and Service Suites solution to manage communications within your educational institution.

WhatsApp sales Free trial

Trusted by 35,000+ businesses in Southeast Asia

Challenges faced by educational institutions without Mekari Qontak

Scattered communication across channels

Managing communications across multiple channels such as email, social media, and WhatsApp results in longer response times.

Delays due to manual task handling

Administrative tasks done manually such as scheduling and managing student information are causing delays.

Inefficient service management

The complicated process of scheduling and managing services is time consuming and takes away time from more important things.

Transform your education services with Mekari Qontak

Without Mekari Qontak

Menggenggam simbol larangan telepon dan WhatsApp, seorang wanita menunjukkan sikap tegas dalam konteks ruang kerja yang modern dan profesional.

Communication across channels such as WhatsApp and email is uncoordinated, causing delayed response to students and parents.
Services can only operate during operational hours due to limited manpower.
It is difficult to monitor the quality of agent responses from each communication channel.

With Mekari Qontak

Menggambarkan berbagai layanan, seorang wanita dengan gaya profesional menunjukkan angka "24 HOURS" dan sebuah ikon robot, menekankan ketersediaan layanan.

Channels are centralized in one dashboard for seamless coordination and fast responses.
Customer service can operate 24/7 with automated chatbot integration.
Management can monitor the quality of interactions with insights that are updated in real-time.

WhatsApp sales Free trial

Without Mekari Qontak

Seseorang berdiri dengan tangan menyentuh dagu, terlihat merenung di tengah latar belakang ruang kelas, di depan ikon notifikasi dan layar kesalahan 404.

Student and parent data scattered across various documents complicates access to data and analysis.
Administrative work such as making schedules and manual data management slows down all processes.
Unpersonalized communication due to uncentralized data.

With Mekari Qontak

Seseorang memberikan jempol positif di tengah ikon pesan dan kartu identitas, menunjukkan interaksi dan komunikasi di lingkungan profesional.

Centralization of student and parent data in one system allows easy access and data management.
Automation of administrative tasks saves staff time to focus on students' learning and development.
More personalized communication with access to interaction history and student data.

WhatsApp sales Free trial

Without Mekari Qontak

Seorang wanita menunjuk ke arah dua hal: satu notifikasi penting dan buku terbuka dengan kaca pembesar, di sebelah meja dengan laptop dan tumpukan buku, di lingkungan kelas.

Manual scheduling, payment notifications, and service handling take a lot of time.
It is difficult to provide consistent service due to non-standardized manual processes.
Management faces difficulty in analyzing data accurately for further service improvement.

With Mekari Qontak

Seorang profesional dengan ekspresi bahagia menunjukkan keberhasilan sambil menggunakan laptop, dikelilingi ikon teknologi yang melambangkan komunikasi dan pengingat.

Automated notifications, scheduling, and services significantly increases operational efficiency.
Standardized service management ensure consistent service quality for students and parents.
AI-based insights generated from service data helps management to make more precise and faster business decisions.

WhatsApp sales Free trial

A holistic ecosystem for customer service

Frequently Asked Questions (FAQ)

Mekari Qontak is a platform that integrates Omnichannel, CRM, and Service Suites to help educational institutions manage their communications and services more efficiently.

With response automation, centralized communication channels, and comprehensive tools for service management, Mekari Qontak can accelerate services for students and parents while increasing operational efficiency.

Yes, Omnichannel, CRM, and Service Suites features in Mekari Qontak are interconnected to ensure data is updated smoothly and in real-time, providing a satisfying customer experience and service for your educational institution.

Yes, you can register via the Free Trial menu to access the Mekari Qontak software demo for free to experience all of our features firsthand before making a purchase.