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Sales CRM software is essential for sales professionals as it helps them understand their customers better and meet their needs.
However, selecting the right CRM software can be difficult. To make things easier, we’ve listed 19 of the best sales CRM software options available for your business.
Let’s find out more below!
What is CRM sales software?
Sales CRM software is a CRM software made for sales teams in business. It helps them manage their interactions with customers and possible customers.
This software makes it easier for salespeople to work, track what they do with customers, see how well they’re doing, and study information to sell better. It’s like a helper for sales teams.
Also Read: Understanding What is CRM Software and CRM Software Glossary
Why is sales CRM software important?
Using a CRM system can help your sales team. It makes their work smoother and allows them to close more deals. Here are some benefits of using sales CRM software:
- See Everything: The CRM stores all customer talks and info in one place so the sales team knows everything.
- Manage Tasks Easily: The CRM has a planner to help the sales team know when to make calls or send emails.
- Make Better Choices: The CRM has a dashboard with helpful info to help you make better choices.
- Work Anywhere: Many CRMs have a mobile version so that the sales team can work from anywhere.
- Keep an Eye on Progress: The CRM has a pipeline to see how customers are doing and ensure no one gets left out.
- Know Customer Needs: When you connect CRM with other apps, you can learn what your customers need.
- Automate Boring Stuff: The CRM can make invoices automatically, so you don’t have to.
- Save Money: A sales CRM can make things faster and make customers happier, which means more sales and less spending.
- Change it as You Want: You can change the CRM to fit your business better.
- Sell More: CRM helps improve your chances of making a sale by supporting the sales team to watch leads and sales more efficiently, send emails, and guess what might happen next.
Read More: 13 Benefits of CRM You Might Not Know!
The best sales CRM software for small business
Here are some of the best sales CRM systems you may consider for your business:
1. Mekari Qontak
Mekari Qontak is an all-in-one CRM sales software like a handy assistant for businesses.
It comes with complete features that not only support sales activities and marketing and customer service tasks, making it an excellent choice for companies of all sizes.
It is available as a web-based version and on both Android and iOS platforms, making it easy to use no matter where you are.
Pricing: Starting from $55/month
Free Trial Length: 14 days
Key Features:
- Flexible Customization: Mekari Qontak allows you to customize it to your business needs.
- Data Management: It helps you manage all your customer and sales data in one place.
- Lead Management: Mekari Qontak has a feature for managing your leads.
- Comprehensive Dashboard Reporting: It provides a comprehensive dashboard for reporting and analyzing your sales data.
- Live GPS Tracking: With this feature, you can track the location of your sales team in real time.
- Sales Force Automation (SFA): It automates many of your sales activities, making your team more efficient.
- Document Automation: You can automate your document preparation process with Mekari Qontak.
- Dedicated Support: Mekari Qontak offers dedicated support to help you with any issues or questions.
- Integrations: You can connect the sales CRM application with other Mekari products such as Omnichannel to improve your business operations.
- Mobile Access: Access and track all your sales activities easily with mobile omnichannel CRM.
| Pros | Cons |
| Supports sales, marketing, and customer service, offering a comprehensive solution with advanced features. | Users might need some time to become familiar with the software’s features and functions. |
| Suitable for businesses of all sizes, making it adaptable. | |
| Accessible via the web, Android, and iOS platforms for flexibility. |
2. Pipeliner
Pipeliner is like a friendly assistant for businesses. It’s a cloud-based CRM system known for being straightforward and good-looking.
Many businesses around the world like using it because it’s easy.
Pricing: Starting from $65/user/month
Free Trial Length: 14 days
Key Features:
- Account Management
- Contact Management
- Unlimited Accounts & Contacts
- Feeds (Built-in Internal Messaging)
- Import Accounts and Contacts from CSV files
- Document Management
| Pros | Cons |
| Easy to use and visually appealing. | The subscription plan is quite expensive. |
| Preferred by many businesses worldwide. | |
| Enables team members to communicate internally. |
3. Capsule
Capsule is a smart and straightforward online CRM that provides various features for growing businesses.
This CRM offers advanced sales reporting, which helps companies to stay on top of their sales performance.
Additionally, Capsule allows users to customize several key features to meet their specific needs.
Pricing: Starting from $18/user/month
Free Trial Length: 14 days
Key Features:
- Account Management
- Contact Management
- Unlimited Accounts & Contacts
- Feeds (Built-in Internal Messaging)
- Import Accounts and Contacts from CSV files
- Document Management
| Pros | Cons |
| Easy to use and visually appealing. | The subscription plan is quite expensive. |
| Preferred by many businesses worldwide. | |
| Enables team members to communicate internally. |
4. Nutshell
Nutshell offers CRM software made especially for B2B teams. It’s designed to help these teams sell more effectively, which is great for businesses wanting to improve their sales process.
With Nutshell, teams can get started quickly, saving time compared to weeks of setup.
Pricing: Starting from $16/user/month
Free Trial Length: 14 days
Key Features:
- Contact Management
- Pipeline Management
- Sales Automation
- Email Sequences
- Reporting & Analytics
- Web Forms
| Pros | Cons |
| Understands the needs of B2B teams, catering to their specific requirements. | This may not be as suitable for businesses primarily selling to consumers (B2C). |
| Allowing you to create and embed forms on your website to gather information from potential customers. | Lacks some advanced functionalities found in more comprehensive CRM solutions. |
5. Keap
Keap is a CRM software made for small businesses with grand ambitions. It helps these businesses do three essential things: get new leads, turn them into customers, and create loyal supporters.
Pricing: Starting from $149/month
Free Trial Length: 14 days
Key Features:
- Automated Lead Capture
- All Your Data in One Place
- Personalized Follow-Ups
- Integration without the Hassle
| Pros | Cons |
| Tailored to meet the needs of small businesses aiming high. | It can be expensive for tiny businesses. |
| Automatically gather leads from different sources and keep them in one place. | Lacks some advanced functionalities found in more robust CRM solutions. |
| Customize and automate follow-up messages with leads and clients. |
6. Salesmate
Salesmate is a sales CRM software focusing on making sales teams and customers feel at ease.
It’s designed to help sales teams work more efficiently and enhance the customer experience. It is fantastic for businesses aiming to boost their sales game.
Pricing: Starting from $12/user/month
Free Trial Length: 15 days
Key Features:
- Prospect & Lead Management
- Sales Pipeline & Activity Tracking
- Sales Automation & Sequences
- Sales Intelligence & Reports
- Integrations
| Pros | Cons |
| Offers a simple and personalized experience for both sales teams and customers. | It may lack some advanced functionalities found in more comprehensive CRM solutions. |
| Helps sales teams streamline processes and elevate customer satisfaction. | Best suited for small to mid-sized businesses due to limited scalability. |
7. Really Simple Systems
Really Simple Systems is a sales CRM software that’s all about helping you keep track of your interactions and find the best potential customers as they move through the sales journey. It’s like having a helpful assistant to boost your sales.
Pricing: Starting from $14/user/month
Free Trial Length: 14 days
Key Features:
- Contact Management
- Sales Pipeline Management
- Sales Quotations
- Tasks, Events & Calendars
- Email Integration
- Reporting
| Pros | Cons |
| It lives up to its name by being easy to use and straightforward. | This may lack some advanced functionalities found in more comprehensive CRM solutions. |
| Easily create and manage sales quotes for prospects and clients. | While it offers email integration, it may not cover all the tools and systems a business uses. |
| Connects seamlessly with email, making communication smoother. |
8. Method:CRM
Method:CRM is a robust CRM software built to automate business tasks and enhance customers’ feelings about your business.
With Method:CRM businesses can easily manage their sales process and improve customer interactions.
Pricing: Starting from $44/user/month
Free Trial Length: 14 days
Key Features:
- Portals
- Integrations
- Lead Management
- Customer Management
- Customizable CRM
| Pros | Cons |
| Keeps all customer details organized in one place. | Users might need time to learn the software’s features and functions. |
| Tailors the CRM to fit your business’s unique needs with custom fields, workflows, and dashboards. |
9. Salesflare
Salesflare is a straightforward yet powerful CRM solution for small and medium-sized B2B businesses.
Salesflare can make it simple for sales teams to make their sales process more efficient and help them grow their businesses.
Pricing: Starting from $29/user/month
Free Trial Length: up to 30 days
Key Features:
- Fully Automated Contact and Company Information
- Find Anyone’s Email Address
- Automatic Logging of Meetings and Phone Calls
- A Handy Document Folder per Customer
| Pros | Cons |
| It’s easy to use and efficiently completes the job. | While it has a document folder, it may not cover all advanced document management needs. |
| Offers a generous free trial period of up to 30 days for in-depth testing. | This may not have all the advanced functionalities in more complex CRM solutions. |
10. EngageBay
Engagebay offers a CRM software solution designed to manage customer interactions more efficiently.
It’s like having a personal assistant to help you handle your customer relationships better.
Pricing: Starting from $12.74/user/month
Free Trial Length: Contact them to find out
Key Features:
- Contact Management
- Deal Management
- Sales Automation
- Appointment Scheduling
| Pros | Cons |
| Allows you to store an unlimited amount of customer info in one place for easy access. | You need to contact them to find out the trial length, which might be inconvenient. |
| Easily keep track of customer contacts and sales deals, helping you stay organized. |
11. Close CRM
Close CRM is a software created specifically for small business leaders aiming to boost their revenue.
It’s an excellent fit for tech-savvy teams needing a flexible solution without the hefty price tag of enterprise-level software.
Pricing: Starting from $25/user/month
Free Trial Length: 14 days
Key Features:
- Lead, Contact, and Opportunity Management
- Email and SMS Templates
- Pipeline and Activity Reporting
- Zapier Integration and API Access
| Pros | Cons |
| Designed to help small businesses increase their earnings effectively. | Best suited for tech-enabled teams; may not fully meet the needs of non-tech businesses. |
| Allows you to manage leads, contacts, and sales opportunities all in one place for streamlined processes. |
12. Insightly
Insightly’s CRM solution is designed to help businesses create memorable customer experiences and make team collaboration smoother.
The solution aims to help businesses deliver exceptional customer experiences and build stronger customer relationships.
Pricing: Starting from $29/user/month
Free Trial Length: 14 days
Key Features:
- Lead Management
- Automated, Customizable Emails
- Email Templates
- Web-to-Lead Capture
- Kanban View
| Pros | Cons |
| Aims to help businesses deliver outstanding customer experiences, which can lead to loyalty and growth. | Although it supports lead capture from websites, it may require technical setup for some users. |
| Helps you manage and prioritize leads, focusing on the most promising opportunities for better sales outcomes. |
13. Creatio
Creatio’s CRM platform is built to automate customer journeys from beginning to end, and it’s perfect for businesses of all sizes.
It’s like having an effortless guide to help you automate your customer interactions without needing to be a coding expert.
Pricing: Starting from $360/user/year
Free Trial Length: 14 days
Key Features:
- Comprehensive Customer Profile
- Sales Automation
- Flexible Sales Management
- Sales Performance and Operations
| Pros | Cons |
| Offers a user-friendly, code-free solution, making it easy to automate customer journeys. | Users may need time to get used to the platform’s functionalities and features. |
| Ideal for businesses of any size, ensuring automation is accessible to all. |
14. Cooper
Cooper CRM’s sales management software is designed to help businesses work smarter, increase productivity, and streamline their sales processes. It’s like having a toolkit that enables you to do more with less effort.
Pricing: Contact them to find out
Free Trial Length: 14 days
Key Features:
- Customizable Pipelines
- Custom Fields
- Deal Management
- Opportunity Slippage
| Pros | Cons |
| Tailor pipelines to your specific sales process, ensuring they match your needs. | You need to contact them to find out the pricing, which might not be convenient for some users. |
| Create custom fields to store and manage data unique to your business. |
15. Less Annoying
Less Annoying CRM is a user-friendly software that streamlines team communication and follow-ups.
With Less Annoying CRM, you can easily manage your team communications and follow-ups and keep track of customer interactions in a centralized location.
Pricing: Starting from $15/user/month
Free Trial Length: 30 days
Key Features:
- CSV Imports and Exports
- Calendar Integrations
- Log Email Conversations
- Mailchimp Integration
- Mobile Access
| Pros | Cons |
| Offers a generous 30-day free trial for thorough testing. | While it integrates with calendars and Mailchimp, it may only cover some of the business’s integration needs. |
| Logs all email exchanges with customers and prospects within the CRM, ensuring everyone stays informed. |
16. SugarCRM
SugarCRM is a sales CRM software designed to empower today’s sales professionals, helping them boost their success rate and speed up the sales process.
It offers several features to help you focus on the right prospects, manage your pipeline, engage with customers, and close deals.
Pricing: Starting from $49/user/month
Free Trial Length: 7 days
Key Features:
- Account Management
- Contact Management
- Lead Management
- Opportunity Management
- Activity Management
| Pros | Cons |
| Provides centralized account and contact management, ensuring you stay connected with prospects and customers. | May lack some advanced functionalities found in more comprehensive CRM solutions. |
| Aims to increase your win rate and accelerate the sales cycle. |
17. OnePageCRM
OnePageCRM is a CRM software solution designed specifically for small businesses.
Whether on the road or in the office, OnePageCRM’s CRM software provides the tools and features you need to stay organized and focused on selling.
Pricing: Starting from $9.95/user/month
Free Trial Length: 21 days
Key Features:
- No More Dead Databases
- Central Hub for All Sales Communications
- Reduced Admin, Focus on Sales
- Mobile CRM Apps
| Pros | Cons |
| Ensures up-to-date and easily accessible customer information, eliminating manual data entry and database issues. | Best suited for simpler sales processes; may not meet the needs of businesses with more intricate sales workflows. |
| Offers an extensive 21-day free trial for thorough testing. |
18. Active Campaign
Active Campaign offers a sales CRM solution that simplifies your sales strategy. It combines essential information, reduces repetitive tasks, and lets your team focus on selling.
It’s like a trusty assistant that helps you work smarter.
Pricing: Starting from $19/month
Free Trial Length: 14 days
Key Features:
- Contact Management
- Lead Scoring
- Email Integration
- Sales and Marketing Integration
- Integrations
| Pros | Cons |
| Seamlessly connect with email providers like Gmail or Outlook to manage sales communications. | May lack some advanced functionalities found in more comprehensive CRM solutions. |
| Helps identify promising leads based on their activity and engagement, enabling more targeted sales efforts. |
19. Teamgate
Teamgate’s CRM sales solution gives you a competitive edge by enabling quick and efficient management of customer interactions and fostering stronger relationships.
It helps you to build stronger relationships with a range of intelligent customer management tools.
Pricing: Starting from €9/user/month
Free Trial Length: 14 days
Key Features:
- Custom Fields
- Filtering
- Owners and Collaborators
- Autofill Data
- Maps Integration
| Pros | Cons |
| Starts at just €9 per user per month, making it a cost-effective choice. | Users might need time to get accustomed to the software’s features and functionalities. |
| Allows you to tailor the software to your specific needs with custom fields and filtering, ensuring flexibility. |
Also Read: 10 CRM Strategies and 11 Best B2B Sales Strategies for Your Business
The comparison of best sales CRM software
| Solution | Price Starting From | Free Plan | Trial Period | Key Features |
| Mekari Qontak | $55 per month | Yes | 14 days |
|
| Pipeliner | $65 per user/month | Yes | 14 days |
|
| Capsule | $18 per user/month | Yes | 14 days |
|
| Nutshell | $16 per user/month | Yes | 14 days |
|
| Keap | $149 per month | Yes | 14 days |
|
| Salesmate | $12 per user/month | Yes | 15 days |
|
| Really Simple Systems | $14 per user/month | Yes | 14 days |
|
| Method:CRM | $44 per user/month | Yes | 14 days |
|
| Salesflare | $29 per user/month | Yes | Up to 30 days |
|
| Engagebay | $12.74 per user/month | Yes | Contact them to find out |
|
| Close CRM | $25 per user/month | Yes | 14 days |
|
| Insightly | $29 per user/month | Yes | 14 days |
|
| Creatio | $360 per user/year | Yes | 14 days |
|
| Cooper | Contact them to find out | Yes | 14 days |
|
| Less Annoying | $15 per user/month | Yes | 30 days |
|
| SugarCRM | $49 per user/month | Yes | 7 days |
|
| OnePageCRM | $9.95 per user/month | Yes | 21 days |
|
| Active Campaign | $19 per user/month | Yes | 14 days |
|
| Teamgate | €9 per user/month | Yes | 14 days |
|
What’s Next?
Investing in sales CRM software is a good decision for companies that want to improve their sales process and grow their business.
There are many options, but keep that from stressing you out. Mekari Qontak is a great option that you can start using right away.
Try it for free today and see how it can help improve your sales process!
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