Overwhelmed by customer response
Customer service agents overwhelmed at handling conversations from different channels
Omnichannel CRM helps outsourcing businesses provide consistent service to all clients, in order to reach more and more customers effectively.
Customer service agents overwhelmed at handling conversations from different channels
Unable to direct the customer to complete the process due to poor management
Difficult decision-making because customers interaction is not managed neatly
Accelerate your customer service with superior omnichannel CRM features to increase customer satisfaction
Make calls directly and monitor every interaction that occurs with the business anywhere anytime
The omnichannel CRM is designed for better customer service. From automatic recording and order management, to mass marketing and complaint resolution, this comprehensive ecosystem supports everything needed towards digitalization
This CRM software holds features to manage all customer data within one platform. Equipped with reporting of all kinds of business activities, all relevant data is accessible in real time.
Additionally, the omnichannel application is also integrated with other communication channels, which allows for reminders to be sent to customers both online and offline.
The omnichannel CRM simplifies online and offline customer service. All customer data is updated in real time and accessible anywhere.
The omnichannel connects multiple business accounts. This integration facilitates interaction with customers and patients throughout various communication channels.
Omnichannel software lets you get the most out of all your channels, both physical and digital. The goal is to create a seamless, unified experience for your customers across multiple channels.
Customers can shop online through marketplaces, through digital devices through social media, or visit physical stores. The Omnichannel software lets consumers switch platforms seamlessly without having to re-learn everything.
Get more done without compromising accuracy and speed with solutions from Mekari that are used by thousands of businesses.
Whatsapp sales
