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Achieve your sales and marketing goals to reach broader audiences at scale with the official WhatsApp broadcast for business.
WhatsApp broadcast is a feature that allows you to send a message to multiple contacts at once.
This feature is helpful for businesses or individuals who want to send the same message to multiple people without creating a group chat.
WhatsApp broadcast allows you to simultaneously send the same message to multiple contacts. The recipients will receive the message in their chats with you rather than in a group chat.
This means they won’t be able to see who else received the message, and their responses will only be visible to you.
You can use WhatsApp API to send a WhatsApp broadcast without saving contacts. Follow these steps to create one:
1. Register your number with WhatsApp Business Solution Provider (BSP).
2. Verify your Facebook Business Manager.
3. Create a Contact List for Your Broadcast.
4. Create Your WhatsApp Broadcast Message Template.
5. Click Submit to send your broadcast or blast.
The main difference between a WhatsApp group and a broadcast is that a group chat allows all members to see and reply to messages sent by any member.
In contrast, a broadcast message is only visible to the individual recipients, and their responses are private.
Utilize WhatsApp API and other omnichannel chat platforms integrated between agents, users, devices, and numbers.
Build a powerful business reputation with the verified blue tick badge from WhatsApp API.
Seamlessly integrate with customizable CRM software. Receive sales orders and customer service tickets and integrate with other systems.
Automatically save WhatsApp data and conversations. Automate OTP and outgoing messages with triggers.
Send bulk WhatsApp messages through WhatsApp API without having to save recipient contacts.
Get real-time and instant comprehensive reports of all activities to improve customer conversation performance.
Design, edit, and customize conversation flows without coding with Mekari Qontak’s WhatsApp Bot to answer messages automatically.
Customize agent routing fairly to resolve conversations and better meet your customer needs.
“Qontak’s WhatsApp API really helps us to focus more on customers, and chat with them directly. WhatsApp makes our communication easier and more personal.”
“With WhatsApp Chatbot, our team’s resolve time is quicker since the students will only ask questions other than the ones provided by our Chatbot .”
“Every complaint is easier & quicker to be solved with WhatsApp API. And at the same time it increases our sales since we’re able to reach more customers using WhatsApp.”
WhatsApp broadcast software allows you to send a single message to multiple contacts simultaneously, saving time and effort when communicating with a large group of people.
Mekari Qontak is an official partner of the WhatsApp API that provides a secure WhatsApp broadcast service. This means that users can broadcast messages to all their contacts without the fear of being blocked.
Additionally, users’ WhatsApp accounts can be integrated with omnichannel and CRM applications, making it easier to manage and monitor all business activities in one place.
The maximum limit of a WhatsApp group is up to 1.024 participants.
WhatsApp Broadcast is limited to sending messages to a maximum of 256 contacts simultaneously. Additionally, the recipient contacts or numbers must be saved on your device.
If you send too many messages in a short amount of time, your account may be deemed spam and blocked by WhatsApp.
If you send a broadcast message on WhatsApp, it will only be received by people who have saved your phone number in their contacts. The message will appear in their chat list as an individual message.
You can send bulk messages with WhatsApp Blast, a WhatsApp Business API feature that you can get from official WhatsApp Business Solution Providers (BSP) such as Mekari Qontak.
Here are the steps to send bulk messages on WhatsApp Business API without broadcasting:
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