Boost your team's performance with a seamless outbound call software
Simplify your sales team’s work and reach more consumers instantly with Mekari Qontak’s outbound call software.
- Reach customers from anywhere, anytime
- Monitor your team’s work in real-time
- Boost productivity with streamlined task automation
- Streamline sales with seamless CRM integration
Over 3,500+ Indonesian companies trust Mekari Qontak's outbound call software
Advantages of using outbound call software
Customizable and user-friendly
Outbound call software is accessible from anywhere and can be tailored to your business needs.
One centralized system
All customer data is securely stored and automatically managed in one integrated system.
Real-time monitoring
Monitor customer interactions and team performance from one easy-to-use dashboard.
Seamless integration
The outbound call software integrates with other tools for easier data collection and analysis.
More customer connections
Use the software to reach more customers and increase communication
Seamless contact center
- Customize the outbound call software for effortless customer contact by your agents
- Automatically log all customer interactions for better understanding of their needs
- Integrate all your channels for simpler customer access
Challenges are hard to overcome
- Struggle to follow up on leads due to no historical data of interactions
- Quality assurance is difficult to do due to no proof of conversations and interactions
- Lack of integration between channels makes it difficult to synchronize data
Growing customer relationships
Detailed sales analysis
Gain valuable insights from sales reports and team performance all in one flexible dashboard
Improved performance analysis
- Track individual and team activity to identify trends in orders, demos, and purchasing decisions
- Review call recordings to improve team performance and customer interactions
- Analytics reports provide data-driven insights to inform your business strategy
No visibility on business performance
- Difficulty in tracking customer service agent performance
- No real time insights due to a manual generation of business reports
- Inaccurate leads data makes ineffective business and sales decisions
Boost your team productivity now
Increase sales and revenues effectively
Maximize the outbound call software with post-call automation for longer and more efficient customer calls
Personalized customer interactions
- Utilize previous call records to provide personalized customer interactions
- Automatically route agents based on customer requirements for more efficient calls
- Train your team for improved follow-up calls and accelerated performance
Stagnant sales and business growth
- Agents struggle to convert customers to sales due to no clear history and journey
- Lack of customer information makes it difficult for agents to contact them.
- Overwhelming workload for agents results in a focus on customer management instead of sales.
Sell smarter and faster
What is an outbound call software?
Outbound call software is a tool businesses use to make outbound calls to prospects or customers. The goal is to market the product or sell it.
Outbound call center software makes the job of call center agents easy. Because it has the feature of automating calls and filtering call answering machines, all of these outbound call software capabilities boost agent productivity and save company costs.
What are the benefits of outbound calling software
The advantages of outgoing calling software are as follows:
- Save on marketing and sales costs because call center agents can do both things at the same time for every prospect who is successfully contacted.
- The average features of outbound call center software operate to facilitate the tasks of call center agents.
- Saves the time it takes to contact prospects.
- Outbound call centers that are integrated with other business tools, such as CRM software, help desks, or WhatsApp Business API can provide a double advantage, namely that all conversations or interactions that occur between the company and customers can be stored automatically.
- Increase sales to businesses or companies that use it.
How do I make outbound calls good and efficient?
How to successfully make an outgoing call is
- Take a persuasive approach to getting your customer’s attention
- Make your customers feel valued
- Take advantage of the customer’s valuable time
- Keep your promises, don’t make unimportant promises
- Set up a follow-up meeting
What makes the best outbound call software?
The best outgoing calling software has the following features:
- Phone conversation recording
- CRM integrations
- Feedback Capturing
- Real-time call monitoring
- Reporting and analytics
Grow your business faster with Mekari Qontak outbound call software
Complete more transactions without compromising accuracy and speed with solutions from Mekari Qontak used by thousands of businesses.
Whatsapp sales