Mekari Qontak AI chatbot

Automate up to 90% of customer responses with an AI chatbot

Serve customers 24/7 faster, affordably, and measurably, with Mekari Qontak chatbot.

How conversational AI chatbot works

Scalable features for straightforward to complex business processes

Standard automation

Answer general questions, send greeting messages, and route inquiries to the right agent.

Advanced automation and complex integration

CRM integration, API function calls for real-time data, and support branching conversation flows.

The ideal solution for every industry

Mekari Qontak’s AI chatbot flexible automates services and integrates real-time data to meet the unique needs of any industry.

Retail
Transportation
Healthcare
Technology and digital services

Assist customers in checking stock and tracking orders instantly

  • Check product stock availability
  • Get real-time updates on shipping and order status
  • Access information on return policies
  • Receive product recommendations based on purchase history

Help prospective renters find available vehicles based on their location and travel dates

  • Automated responses for vehicle availability based on specific locations and times
  • Information on vehicle types and rates
  • Seamless booking process
  • Redirect to an agent or website for rental confirmation

Get fast, accurate answers to healthcare questions from official sources

  • Answer general questions about healthcare services
  • Provide medical procedure guidelines
  • Give information on doctors’ availability
  • Redirect to medical professionals for further consultation

Empower customers to solve technical issues with clear guidance

  • Provide guides for resolving technical issues
  • Answer general questions about digital services or products
  • Offer tutorials on how to use features or services
  • Redirect to the support team if the issue is not resolved
Mekari qontak Mekari qontak Mekari qontak

Discover how businesses get real results with Mekari Qontak

Thousands of businesses across various industries use Mekari Qontak to improve efficiency, speed up response times, and provide better customer service.

80 %
operational efficiency
4,8/5
customer satisfaction
2 x
revenue increase

“We manage nearly all of our customer service and sales processes with Mekari Qontak. From order notifications and verification to answering customer questions, everything is integrated and automated.”

50 %
of revenue contributed by digital channels
10:1
chat-to-sales conversion ratio
24/7
non-stop customer service

“Mekari Qontak changed how we serve our customers. Now we close deals faster, boost online revenue, and build a loyal customer base.”

Frequently Asked Questions (FAQ)

What are Mekari Qontak's AI chatbot?

Mekari Qontak AI chatbot’s is an advanced chatbot solution designed to automate customer interactions and enhance service efficiency, tailored to the specific needs of your business.

How do AI chatbots improve my team's productivity?

By using AI chatbots, your team no longer has to spend time answering general inquiries, so they can focus on more strategic and complex tasks. Chatbots also ensure that customers always get consistent and accurate answers, reducing the workload on your team.

How does Mekari Qontak AI chatbot increase sales?

With features like automated catalogs and payment integration, Mekari Qontak’s AI chatbot allows customers to shop directly from chat, reducing wait times and increasing the efficiency of the overall sales process.

Can Mekari Qontak's AI chatbot solution be integrated with WhatsApp?

Yes, Mekari Qontak’s AI chatbot solution can be integrated with WhatsApp for more efficient conversation management in one platform. This integration makes it easy for you to send WhatsApp messages automatically and quickly, send promotions, and improve customer experience without having to switch platforms.

Revolutionize your business customer service capabilities and experience with Mekari Qontak Chatbot

Together we redefine excellence in customer support

Training gratis

Assistance for product implementation and training at no additional cost

Live chat support

Assistance for any issues and questions on Mekari Qontak

ISO 27001

Data security certified with international standard