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Product

Features

Omnichannel App
CRM App
WhatsApp API
Customer Support & Ticketing
AI & Chatbot New
Operation & Workflow Automation
Campaign Management
Call Center

Business Solutions

Qontak Broadcast
Qontak Sales Suite
Qontak Service Suite
Qontak 360

Features

Omnichannel App
CRM App
WhatsApp API
Customer Support & Ticketing
AI & Chatbot New
Operation & Workflow Automation
Campaign Management
Call Center

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Features

Omnichannel App

Manage chats across channels in a single platform

Respond to DMs automatically to increase sales

Manage Tokopedia Seller account chats seamlessly

Embedded Live Chat

A 24/7 live chat service integration for your app

Ticket Creation Integration

Streamline the customer issue resolution process

Features

CRM App

Sales & customer service process automation

Deal Management

Manage deals end-to-end in one dashboard

Contact Management

Organize & manage customer contacts efficiently

Goal Management

Customize & manage measurable targets

Sales GPS Tracking

Track field sales team location in real-time

CRM Custom Report

Create reports based on CRM data as needed

Features

WhatsApp API

Optimize interactions with WhatsApp Business API

Reach thousands of customers automatically

Click-to-WhatsApp Ads

Increase sales on WhatsApp effortlessly

Bulk WhatsApp Sender

Send messages to multiple contacts at once

Features

Customer Support & Ticketing

Customer Service App

Integrated platform for efficient customer service

Ticketing Management

Handle customer complaints faster & accurately

Optimize customer issue resolution & agent performance

Agent Scorecard

Monitor & evaluate customer service quality easily

Features

AI & Chatbot

Chatbot & Conversational AI

Faster customer response with 24/7 chatbots

Maximize CS agent performance with Airene support

Intelligent AI agent for optimized business process

Features

Operation & Workflow Automation

Information center for efficient customer service

Automate workflows across teams and systems

Sell on WhatsApp and marketplaces from one inbox

Manage points, tiers, and rewards in one platform

Features

Campaign Management

WhatsApp Broadcast

Reach thousands of customers automatically

Bulk WhatsApp Sender

Send messages to multiple contacts at once

Features

Call Center

Flexible cloud-based call center

Business Solutions

Qontak Broadcast
Reach thousands of customers with no manual complexity
Qontak Sales Suite
Optimize sales with comprehensive solution
Qontak Service Suite
Respond to customers faster with optimized service
Qontak 360
Integrated customer management for efficient processes

Business Solutions

Qontak Broadcast

Qontak Broadcast

Reach thousands of customers with no manual complexity

Business Solutions

Qontak Sales Suite

Qontak Sales Suite

Optimize sales with comprehensive solution

Business Solutions

Qontak Service Suite

Qontak Service Suite

Respond to customers faster with optimized service

Business Solutions

Qontak 360

Integrated customer management for efficient processes

Solutions

Solutions

Industry
Roles

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Industry

Manage school management

Manage customers easily

Manage clinic/hospital management

Easy to manage travel agents

Speed up customer reservations

Consolidation of delivery reports

Simplify the sales process

Manage inventory records

Information Technology

Synchronize customer data

Manage customer interactions

Mekari Jurnal

Roles

Track sales of goods

Customer Service

Manage customer service

Manage product marketing

Human Resources

Easily manage employee feedback

Automate operational processes

Partnership

Partnership

Partnership
Collaboration

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Partnership

Referral Program

Join the referral program and earn millions in passive income

Reseller Program

Join as a reseller and get exclusive incentives and benefits.

System Integrator Program

Deliver scalable and integrated solutions to your clients with Mekari

Find Consultant Services NEW

Explore our official partners to maximize the use of Mekari Qontak

Accelerate business growth with Mekari Qontak’s partnership program

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Mekari Jurnal

Collaboration

Mekari Community

Resources

Resources

Learn & Growth
Company & Corporation
Free Tools
Program & Promotion

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Learn & Growth

Course & Certification

Mekari Jurnal

Company & Corporation

About Mekari Qontak

Why Mekari Qontak?

Strategic Affiliation

Mekari Jurnal

Free Tools

WhatsApp Link Generator

WhatsApp Pricing Calculator

WhatsApp Widget Generator

Mekari Jurnal

Program & Promotion

Mekari Talenta x UOB collaboration to empower your employees

Trihill Capital

Mekari x Trihill Capital collaboration to support your business

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Muhammad Humprey Afrianto S.Ikom

Jr Manager Customer Service & Experience

PT Fore Kopi Indonesia Tbk

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Cloud Call Center
Chatbot AI
Agentic AI
Deal Management
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