Certified Official Provider
Meta Business Official Partner
Mekari Qontak
WhatsApp us
The #1 WorkFlow in Indonesia

Automate every process with seamless interconnected Workflow systems

Mekari Qontak's workflow automation feature increases business operational efficiency by up to 70% by automating cross-system workflows without coding through an ISO-certified platform.
WhatsApp sales Free trial
Icon 5.0 Gartner reviews
Icon 4.7 G2 Reviews

Mekari Qontak's workflow software cuts business operational time by up to 50%.

0x

Build and manage enterprise automation from a single platform

Mekari Qontak workflow automation allows companies to seamlessly automate cross-system processes with flexible, no-code logic.

Activity-driven dynamic automation

icon
Create automated workflows that respond to actions or status changes, such as automated deal creation and real-time SLA reminders.

Flexible logic with high scalability

icon
Design secure, flexible workflows that scale with your business, supporting tiered approvals, data synchronization, and automatic notifications.

Varied trigger and action system

icon
Automate workflows with various triggers, like deal creation and new tickets, and define automated actions like sending WhatsApp broadcasts or chatbot messages.
WhatsApp sales Free trial

Secure and reliable integration for enterprise needs

Connect, automate, and gain full control over your digital ecosystem through integration specially engineered for enterprise clients and regulated industries.

  • Compatible with ERP, CRM, HRIS, PMS, and financial systems
  • Secure connection protocol (FTP, SFTP, and API authentication)
  • Marketplace plugins for custom connectors and advanced automation
  • Comprehensive activity logs and role-based access control (RBAC)
image Workflow

How Mekari Qontak's workflow automates work

By connecting sales to customer service, the workflow automation software boosts team efficiency and speeds up results.

Maximize campaign performance

  • Unify all campaign data from Meta Ads, Google Sheets, and WhatsApp Broadcast, in a single analytics dashboard.
  • Workflow automate alerts to Slack or email when engagement drops below the target.
  • Instantly generate CRM tasks for faster strategic campaign adjustments.

Optimize sales fulfillment

  • Send order details automatically to e-commerce or ERP systems, like Shopify, Jubelio, or Accurate, upon a "Won" status in the CRM.
  • Initiate real-time stock checks and automatically send restock requests when inventory levels are running low.
  • Automatically notify customers of order status updates via WhatsApp.

Automate request handling with PMS integration

  • Convert PMS (Property Management System) requests from VHP, Rhapsody, or eZee into automatic service tickets in Mekari Qontak.
  • Dispatch tasks and notifications directly to operational staff via WhatsApp.
  • Automatically update the PMS status and send a confirmation message to the guest once the service is complete.

An intelligent platform for easy customer relationship management

Mekari Qontak integrates the entire customer management lifecycle, from reaching, interacting, winning, and serving customers, all within one customer platform.

Interconnected ecosystem

A single dashboard unifying CRM, omnichannel, AI chatbots, and reporting makes customer interaction management easier.

Team workflow automation

Designed for sales, customer service, and marketing teams to automate processes easily for increased work efficiency.

Real-time AI insight and assistance

Combining Worflow with report builder and Airene to monitor team performance, analyze customer data, and enhance service quality.

Frequently asked questions (FAQs) about Mekari Qontak workflow automation

What is Mekari Qontak's workflow automation?

Mekari Qontak’s workflow automation is a no-code automation platform designed for large enterprises. It connects Mekari Qontak with other Mekari products or third-party systems using APIs and automated triggers.

How does Mekari Qontak workflow software benefit large enterprises?

The Mekari Qontak workflow software simplifies cross-system processes, reduces manual tasks, and ensures compliance and operational efficiency, speeding up work by more than 50%.

Is an IT team needed to create workflows?

Not typically. Mekari Qontak workflow has an easy drag-and-drop interface. However, scripting and plugins are available for your IT team if you require more complex control.

Is Mekari Qontak workflow secure for regulated industries?

Yes. The Mekari Qontak workflow is certified to the international security standard ISO/IEC 27001:2022 compliant, uses private cloud hosting, and features role-based access controls and comprehensive audit logs.

One dashboard, thousands of messages, unlimited efficiency

Send WhatsApp blast messages officially, safely, and quickly only with Mekari Qontak.
Free trial