30%
reduce in operational costs by using conversational solutions
Ensure prompt customer engagement with WhatsApp auto reply, delivering instant responses, and maintaining 24/7 availability for seamless communication.
Triggered messages from your bot have a higher probability of being opened by subscribers compared to bulk campaigns
Transform potential leads into paying customers through the delivery of valuable content within your automated workflows
Enhance your product or service by gathering feedback from your customers, empowering you to create a superior offering
Establish real-time chat functionality to offer round-the-clock support and prompt responses to address customer inquiries
Carry out targeted broadcast campaigns with the objective of generating leads and expediting the expansion of your sales pipeline.
WhatsApp autoreply is a feature in WhatsApp Business that automatically responds to incoming messages.
It can send greetings, away messages, or quick replies based on business needs. With auto reply WhatsApp, customers no longer have to wait long and can easily connect with your business.
To get the WhatsApp Business API, you must have a WhatsApp Business account or follow these steps:
1. Set up a phone number to receive international calls and SMS.
2. Register your phone number with Mekari Qontak, an official WhatsApp Business Solution Provider (BSP). Our team will assist you with registration and document upload for business verification.
3. Verify your Facebook Business Manager account with company details. Once completed, you can use the WhatsApp API and auto-reply feature.
Benefits of using auto-reply WhatsApp:
“Qontak’s WhatsApp API really helps us to focus more on customers, and chat with them directly. WhatsApp makes our communication easier and more personal.”
“With WhatsApp Chatbot, our team’s resolve time is quicker since the students will only ask questions other than the ones provided by our Chatbot .”
“Every complaint is easier & quicker to be solved with WhatsApp API. And at the same time it increases our sales since we’re able to reach more customers using WhatsApp.”
Using auto reply on WhatsApp offers numerous benefits, making it a valuable tool for various situations. It ensures prompt responses to messages, even when you cannot reply immediately.
Whether you’re busy, away, or during non-business hours, the feature maintains communication and fosters better engagement with your contacts. It enhances customer service, prevents missed opportunities, and saves time by automating responses to frequently asked questions.
Auto-reply is not available for personal WhatsApp accounts. It is a feature only in WhatsApp Business and WhatsApp Business API.
To set it up, use WhatsApp Business: Open Settings > Business Features > Edit message content and schedule > Select recipients.
To get a WhatsApp API account through a BSP or Official WhatsApp Partner:
An automated message is a pre-set or programmed message sent automatically in response to specific triggers or events without manual intervention.
Yes, WhatsApp has automated messages through its “Auto Reply” feature, allowing users to respond to incoming messages automatically.
The benefits of using a WhatsApp Business account, as mentioned in the material, include:
Effortlessly automate your customer support and maintain round-the-clock engagement with Mekari Qontak WhatsApp chatbot
Whatsapp sales
