Cloud Call Center
Track, prioritize, and respond to customer requests faster and more accurately
You can manage tickets through an intuitive interface that allows for automatic classification and priority assignment.
Agent will have the flexibility to customize the system flow to automatically assign priorities based on the complexity.
Yes, every interaction with customers, including previous conversations, is recorded for reference.
You can view ticket performance reports and identify trends to enhance service in the future.
Yes, customers will be automatically notified of the latest developments in their tickets.
Yes, you have full flexibility to customize priorities and ticket classifications as needed.
This integration allows for the automatic recording of achievements, ensuring contributors are acknowledged for their efforts.