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Reach and serve customers right within Instagram to meet them where they are.
Too many irrelevant and similar customer inquiries which are difficult to answer one by one.
Instagram DMs can only be accessed via the Instagram app.
Long waiting times for all messages and inefficient problem resolution due to message backlog.
Overlooked messages and forgotten prospects lead to lost sales opportunities.
Use the Instagram API to create the best customer experience possible
Organize and manage all customer requests easily in just one app
Easier for teams to collaborate and serve customers without switching platforms
Instagram API allows you to connect your app to Instagram’s features and functionalities.
API Instagram is a digital tool designed to help businesses interact with their customers more efficiently. Integration with a sales software such as a CRM will streamline well-recorded customer data.
Examples of using the Instagram API for business are:
Following are the advantages and advantages of using the Instagram Messenger API:
The Instagram messenger API was launched with the aim of helping businesses improve customer satisfaction and experience. This is based on the results of Facebook and BCG research which state that 91% of respondents admit to using Facebook products, such as Instagram and WhatsApp. Where most of them like to talk via chat applications.
Another feature of the IG API is integration with other applications ensuring businesses will not miss any conversations with customers. Because all business channels such as Instagram, WhatsApp and others are connected to each other.
No, it can’t. The API Instagram was created specifically for companies or businesses that use Instagram as a medium to communicate with their customers. Therefore, the account registered for the Instagram API is also an Instagram Business account (Professional Account).
Here’s a step-by-step guide to obtaining Instagram API:
There is no fee to use the Instagram API. But you must first register and be granted access by Instagram.
Meanwhile, to gain access to the Instagram API, you must first create a developer account and submit your application for review. In addition, you must also comply with Instagram API terms and conditions to be approved.
Apart from creating applications, you can use the Instagram API by joining Instagram’s official business partner. They will register your company for Instagram API.
There are various fees for the Instagram API. Usually, the price is divided into several packages that are tailored to the needs of the company.
For example, Mekari Qontak offers affordable Instagram API prices with four package options (Starters, Pro, Business and Enterprise. Prices for Starters packages start at IDR 749,000.
Learn about Instagram API fees here.
Yes, you can. You can upgrade to Instagram API by these steps:
Steps to get the Instagram API as follows are