Cloud Call Center
The web-based CRM software stores all your customer, sales and customer service data. Web-based technology allows you to access and monitor your business performance anytime and anywhere.
Anti-lost sales with customer service automation 24/7 without limits.
Make business decisions accurately and quickly through comprehensive and flexible reports.
Unify all team activities on one platform to make collaboration and monitoring easier.
Free product training and support available at any time for the implementation of the Qontak CRM software.
Mekari Qontak CRM software is equipped with comprehensive features that are easy and can be customized according to needs. Flexibility is one of the best points that Mekari Qontak CRM software has compared to others.
|Spesifikasi||Software CRM Qontak||Software CRM lainnya|
|Ease of use||Easy to use module system Simple UI/UX Can be used on desktop and mobile apps||The use of a combined module system Complex UI/UX Does not support use of mobile apps|
|Filling local needs||Live GPS tracking feature to track the mobility of the Sales Team||Does not support live GPS tracking to track Sales Team mobility|
|Customizations||Flexible to customize with an open API system Customized data fields||Difficult to do custom Customized data fields|
|Reports and analysis||Comprehensive Supports integration with other platforms||Comprehensive, but inflexible to interface with other platforms|
|End-to-end solutions||Supports integration with communication channels (chat, telephone, email) and social media||Not all CRM supports integration with communication channels and social media|
|Customer support||24/7 dedicated service at no additional cost||There is an additional charge for dedicative services|
|Price||Affordable prices There is no training fee There is no additional charge for the dedicated service||High price There is an additional cost for training There is an additional charge for dedicative services|
Mekari Qontak’s CRM software is changing the way sales and customer service work through complete features for various business needs.
Do more without compromising on accuracy and speed through various business solutions provided by Mekari, used by thousands of other businesses across sectors.