Mekari Qontak

Customer Service

Mekari Qontak

Understanding Customer Satisfaction Score (CSAT): An Overview

Customer satisfaction is essential for any business, as it indicates how well a company meets its customers’ expectations. One way… Read more

BYpamela12/01/2023
Mekari Qontak

Understanding Customer Experience: An Easy Guide

Customer experience (CX) refers to a customer’s overall perception of a company, from the moment they first interact with it… Read more

BYpamela04/07/2022
Mekari Qontak

Customer Satisfaction: What to Know and How to Measure It!

Is your business experiencing a decline in customer retention? It could be due to a lack of customer satisfaction. Customer… Read more

BYpamela07/02/2022
Mekari Qontak

How to Increase Customer Satisfaction? – A Guide

In today’s competitive market, it’s more important than ever to focus on customer satisfaction and learn how to increase customer… Read more

BYpamela17/01/2022

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