Call Center

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What is Call Centre: A Complete Guide

What is Call Centre: A Complete Guide

22 March 2023

12 mins read

Pamela Anisa Dewi

Automatic call distributor (ACD)

Automatic Call Distribution (ACD): What It Is and How It Works

3 March 2023

7 mins read

Pamela Anisa Dewi

What is Interactive Voice Response (IVR) and How Does it Work?

What is Interactive Voice Response (IVR) and How Does it Work?

25 February 2023

14 mins read

Pamela Anisa Dewi

25 February 2023

Best Call Center Software for Business

The 10 Best Call Center Software for Business

11 April 2022

14 mins read

Pamela Anisa Dewi

IP PBX

Understanding What is IP PBX and How it Works

1 April 2022

9 mins read

Pamela Anisa Dewi

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