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Why Does My WhatsApp Keep Crashing? Understanding the Causes and Solutions

Published 31 July 2023
Last updated 25 April 2024
Why Does My WhatsApp Keep Crashing? Understanding the Causes and Solutions

Have you ever been in the middle of a WhatsApp conversation when the app suddenly crashes?

It can be frustrating and inconvenient, but don’t worry – this article will explore the common reasons why this might happen and provide solutions to fix it.

Common Reasons for WhatsApp Crashing

If you’re a regular WhatsApp user, you might have experienced the annoyance of the app crashing in the middle of a conversation. But what causes this to happen? Let’s explore the common reasons:

1. Outdated Software

Running an outdated app version is a primary cause of WhatsApp crashes. The developers frequently release updates containing bug fixes and performance improvements. Failing to update the app regularly may lead to crashes.

2. Insufficient Storage Space

WhatsApp stores your device’s various media files, like photos, videos, and voice messages. If your phone’s storage is nearly full, the app may crash as it struggles to save new files.

3. Corrupted Data

Sometimes, WhatsApp’s data might get corrupted for various reasons, such as sudden power loss or malfunctions. This corruption can lead to crashes when the app tries to access the affected data.

Also Read: WhatsApp Business Not Working – 10 Solutions to Fix the Issue

How to Fix WhatsApp Crashing

1. Update WhatsApp

To fix crashes caused by outdated software, go to your app store (Google Play Store or Apple App Store), search for WhatsApp, and install the latest update. This should resolve many performance issues.

2. Free Up Storage Space

Clean up unnecessary files, such as old photos, videos, or unused apps, to make more space on your device.

You can also clear WhatsApp’s storage by going to Settings > Storage and Data > Manage Storage in the app.

3. Clear WhatsApp Cache

Clearing the cache can help resolve glitches caused by corrupted temporary data.

  • Android: Go to Settings > Apps > WhatsApp > Storage > Clear Cache.
  • iPhone: There’s no direct option on iPhone to clear the cache, but you can delete and reinstall the app to achieve the same effect.

Tips for Preventing WhatsApp from Crashing in the Future

To avoid future WhatsApp crashes, you can follow these helpful tips:

1. Keep WhatsApp Updated

Enable automatic app updates to ensure WhatsApp is always running the latest version. This way, you’ll receive bug fixes and improvements as soon as they are released.

2. Regularly Back Up Chats

Back up your chats on WhatsApp frequently, either to the cloud or your device’s internal storage. This ensures you can restore your conversations without trouble, even if the app crashes or data is lost.

3. Avoid Excessive Multitasking

Running too many apps simultaneously can strain your device’s resources, potentially leading to crashes. Try to close unused apps when using WhatsApp for smoother performance.

Also Read: How to Secure a WhatsApp Account from Hacking and How to Add Privacy in WhatsApp


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