How to Turn Off and Enable Blue Ticks on WhatsApp Chat

The blue tick on WhatsApp chat serves as a confirmation that a message has been read. However, some people choose to disable the blue tick because they feel more comfortable interacting without it.

In general, turning the blue ticks on and off in WhatsApp is relatively straightforward. WhatsApp provides a built-in feature to disable and enable blue ticks directly within the platform.

In this article, Mekari Qontak Blog will provide a guide on how to disable and enable WhatsApp blue ticks in regular chat as a read confirmation. Read this article through to the end!

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What Are the Two Blue Ticks in WhatsApp Chat?

The two blue ticks in WhatsApp are a read receipts feature that indicates the WhatsApp message recipient has read the message you sent them. This mark also indicates that the recipient has opened the chat room.

This read receipts feature also applies to messages sent in groups. You will receive the two blue ticks once all members in the group have read the message you sent.

Read receipts can also be viewed in the regular WhatsApp app, WhatsApp Business, and when using the WhatsApp Business API. The blue tick feature in WhatsApp can also be enabled and disabled in the privacy settings, so the ticks remain gray even after the message has been read.

However, it is important to note that the two blue ticks discussed in this article are different from the WhatsApp verification blue tick, also known as the verified badge on your WA Business account.

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Types of Ticks in WhatsApp Chat

1. Single Gray Tick (Sent)

The single gray tick (Sent) symbol is the first step in the message delivery process. The single gray tick appears when you press the send button and the message has been successfully sent.

This means the message has been sent and is on its way to the WhatsApp server, but has not yet reached the recipient’s phone. This symbol often appears when the recipient is in an area with a poor internet connection or none at all.

Read also: How to Make WhatsApp Show a Single Tick Without Turning Off Data Even When Online

2. Two Gray Ticks (Delivered)

When the tick changes from one to two gray ticks (Delivered), this is a signal that your message has successfully reached the WhatsApp server and has been forwarded to the recipient’s phone.

This means the recipient’s phone is active, connected to the internet, and the app is running properly.

However, two gray ticks do not guarantee that the message has been seen or read by the recipient. It only means the message has been delivered to the recipient.

3. Two Blue Ticks (Read)

If you see two blue ticks (Read), it means your message has been read by the recipient. There are two possibilities here:

• The recipient has opened the chat room and read your message.
• The recipient swiped the message notification and viewed its content.

Below is a table showing the differences between the various types of ticks in WhatsApp chat.

Use Left/Right arrow keys to scroll horizontally.

Tick Type	Status	Main Meaning	Technical Condition	Business Insight
Single Gray Tick	Sent	Message successfully sent from the sender’s device	Message has been sent to the WhatsApp server, but has not yet reached the recipient’s device	Indicates the message hasn’t arrived → no need to follow up yet as there may be a network issue on the recipient’s end
Two Gray Ticks	Delivered	Message has been received by the recipient’s device	Recipient’s device is active, connected to the internet, and the WhatsApp app is running	Message has been delivered → delivery rate can start to be tracked, but customer engagement cannot yet be measured
Two Blue Ticks	Read	Message has been read by the recipient	Recipient opened the chat or viewed the message content from the notification	High engagement signal → best time to follow up, close a deal, or send a follow-up offer

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How to Enable Two Blue Ticks in WhatsApp Chat

As a note, the ‘Read Receipts’ feature, or the two blue ticks, is actually automatically turned on when you first use WhatsApp. Therefore, you do not need to look for a way to enable two blue ticks in WhatsApp unless you have previously turned off this feature.

If you want to re-enable the read receipt two blue ticks in WhatsApp chat, the steps are almost the same as how to turn off the two ticks in WhatsApp.

For more details, here are the steps to enable or turn on the two blue ticks in WhatsApp chat:

1. How to Enable/Turn On Two Blue Ticks in WhatsApp Chat on Android

1. Open the WhatsApp app on your Android device.
2. Select the three-dot icon at the top right of your screen, then click the Settings menu.
3. Next, select the Privacy menu.
4. After that, turn on Read Receipts by clicking the toggle until it turns green (on).
5. The blue tick in your WhatsApp chat is now active and you can see whether messages have been read or not.

2. How to Enable/Turn On Two Blue Ticks in WhatsApp Chat on iOS (iPhone)

1. Open the WhatsApp app on your iOS (iPhone) device.
2. Click the vertical three-dot icon at the top right, then select the Settings menu.
3. Next, click the Privacy menu.
4. After that, slide the Read Receipts toggle to the right until it turns green (on).
5. The blue tick in your WhatsApp chat is now active.

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How to Turn Off Blue Ticks (Read Receipt) on WhatsApp Chat

Disabling or turning off the blue ticks may seem like a privacy solution. However, for businesses, it can damage customer trust because customers will not know whether the message has been read or not.

Here are the steps to turn off or disable the two blue ticks in the WhatsApp chatroom:

1. How to Disable/Turn Off Two Blue Ticks in WhatsApp Chat on Android

1. Open the WhatsApp app from your Android phone.
2. Select and switch to the Chats tab.
3. Click the vertical three-dot icon at the top right.
4. Select the Settings menu.
5. Click the Privacy option.
6. Scroll down until you find the Read Receipts label.
7. Slide the Read Receipts icon from green to gray to turn off/disable the blue ticks.

2. How to Remove Blue Ticks in WhatsApp Chat on iOS (iPhone)

1. Open the WhatsApp app from your iPhone.
2. Switch to the Chats tab.
3. Click the vertical three-dot icon at the top right.
4. Select the Settings menu.
5. Click the Privacy option.
6. Scroll your screen down until you find the Read Receipts label.
7. Click the Read Receipts toggle from green to gray. This gray indicator means the blue tick read receipt has been disabled.

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Optimize Your WhatsApp Usage with Mekari Qontak!

That concludes the discussion on how to enable and disable blue ticks in WhatsApp chat, which you can follow on both iOS (iPhone) and Android devices.

Disabling or turning off the blue ticks may seem like a privacy solution, but for businesses, it can damage customer trust because customers will not know whether the message has been read or not. So, do not let this uncertainty harm your business.

Through the Official WhatsApp Business API from Mekari Qontak, you can ensure that every customer message is handled properly and transparently. With an advanced dashboard feature, you can view the status of every chat in real-time and provide fast responses.

In addition, Mekari Qontak as an Official Meta WhatsApp BSP Partner, will help expedite the official WhatsApp blue tick verification process for your business, along with additional advanced features.

Consult your business needs with the Mekari Qontak expert team or try a free Mekari Qontak demo now!

References

• How to check read receipts