
Agents are unable to track and validate activities or information of patients’ history.
The number one cloud-based Omnichannel software in Indonesia to improve your business growth
Qontak software is the official partner of the global #1 ranked WhatsApp Business API that accelerates your sales and customer service.
Automate healthcare customer service & operations
Agents are unable to track and validate activities or information of patients’ history.
Repetitive questions and requests cause distress to customer service agents.
Dispersed data across omnichannel prevents a holistic perspective of patients.
Qontak provides the tools to help you become the most efficient and effective healthcare provider
Obtain sales activity and customer service reports automatically in real-time
An omnichannel healthcare CRM implementation is an effort towards digital transformation where a healthcare practice or hospital unifies all communication channels into one platform, thereby centralizing prospect and customer information and activity engagements. As a result of a healthcare CRM implementation, healthcare practices are able to build efficiencies and save costs.
An omnichannel application also automates patient data management and customer service all within one CRM platform. This simplifies accessibility whenever information is needed.
Integration with other communication channels allows healthcare practices to improve overall quality of both online and offline customer service.
A healthcare CRM simplifies and enables the best online and offline customer service. All patient data updates in real-time.
An omnichannel platform connects multiple business accounts. This integration facilitates interaction with customers and patients throughout various communication channels, such as WhatsApp API, Instagram API, call center, and more.
Do more without compromising accuracy and speed with Mekari Qontak’s cutting edge healthcare CRM