Mekari Qontak
Best Omnichannel CRM for education services

Automate your education services with Omnichannel CRM

Implementing Omnichannel CRM in education can optimize your education services and customer experience.

More than 3,500+ education services trusted by Mekari Qontak

Business challenges without Omnichannel CRM in education services

Hard to respond to conversations
Hard to respond to conversations

CS agents have difficulty responding to conversations from different conversation channels

Ineffective Productivity
Ineffective Productivity

Task and work management becomes ineffective as a result of answering the same questions over and over

Slow management & service
Slow management & service

Unable to provide prompt follow-up of customer registration process due to the poor management system

Automate your education services

Mekari Qontak provides features to help you create efficient and effective educational services

One dashboard for every needs

One dashboard for every needs

  • Reach customers everywhere by integrating multiple channels in one unified dashboard
  • Answer frequently asked customer questions (FAQ) automatically with Chatbot Assistance
  • Send information messages in bulk to your prospects and customers easily using WhatsApp Blast
The operational process becomes complicated

The operational process becomes complicated

  • Complicated switching apps to reach prospects and customers on different channels manually
  • Answering the same questions over and over again increase team's performance and productivity
  • Agents need to manually send messages to provide information to prospects and customers

Switch to automatic system now

End-to-end system for education services

Increase customer loyalty and satisfaction with a complete and integrated education service system

Maximize the level of customer satisfaction

  • Complete the entire registration process by monitoring pending processes
  • Save and manage customer feedback from all channels with a unified ticketing system
  • Easily know the level of customer satisfaction using Customer Satisfaction survey
Maximize the level of customer satisfaction

Low level of customer satisfaction

  • Completion of customer registration is done manually and takes a long time to finish
  • Service operations are carried out manually, decrease team's performance and productivity
  • It is difficult to know the CSAT because there is no comprehensive report on it
Low level of customer satisfaction

Provide the best service for your customers

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