The omnichannel CRM for logistics is designed for better customer service. From automatic recording and order management to mass marketing and complaint resolution, this comprehensive CRM ecosystem supports everything needed towards digitalization.
This CRM application holds features to manage all customer data within one platform. Equipped with reporting of all kinds of business activities, all relevant data is accessible in real-time.
Additionally, the omnichannel application is also integrated with other communication channels, which allows for trigger messages to be sent to customers both online and offline.