Best WhatsApp Multi Agent for business

Use WhatsApp Multi Agent manage customer chats from one Account

WhatsApp Multi Agent allows you to use one WhatsApp number with multiple agents.

  • Add unlimited agent on WhatsApp number
  • Communicate with customers in real time
  • Support agents work anywhere using the mobile app
  • Get closer to your customers with personal communication
  • Integration of all channels to support customer service

Benefits of using WhatsApp Multiple Agent

icon

Prompt and comprehensive responses

Businesses can respond promptly to customer inquiries, providing comprehensive and satisfactory solutions.

icon

Increased agent capacity

Expand your agent capacity beyond two, allowing more agents to handle customer messages efficiently.

icon

Efficient message management

Streamlines message handling, ensuring businesses can effectively manage a high volume of customer messages.

 

icon

Flexible device usage

Eliminates the need for the phone to always be online, offering flexibility in device usage without compromising message delivery.

Advanced features of WhatsApp green tick verification

Build a better customer experience by WhatsApp Multiple Agent

WhatsApp multiple agents enable businesses to provide the best customer experience with quality service.

Serve your customers effectively

Serve your customers effectively

  • One number with many agents
  • Keep your all customer conversions
  • Make every customer interaction perfect
Worst customer experience

Worst customer experience

  • Limited access
  • Lost customer
  • Worst customer experience

Provide the best customer service

Whatsapp Business Vs Whatsapp Business API

Type of Accounts
Number of Devices Supported
Suitable for
  • WhatsApp Business Account
Up to 5 devices, including 1 phone and 4 additional devices
Micro and small businesses with a small team size
  • WhatsApp Business API
Multiple devices without limitations
Larger businesses with teams of agents and a high volume of messages

More than 35,000+ companies have used Mekari Qontak's WhatsApp Multi Agent

Frequently Asked Questions (FAQ)

How can I get WhatsApp Multiple Agent?

You can get WhatsApp Multi Agent after upgrading from your WhatsApp Business account to WhatsApp Business API provided by registering the number you have with WhatsApp Business Solution Provider, Mekari Qontak. Just click here.

What are the advantages of WhatsApp Multiple Agent?

  • Accelerate customer service
  • Monitoring customers needs easier
  • Automatically store and manage customer data
  • Share agent tasks automatically
  • Advanced Routing Agent
  • Reach more customers by integrating with other tools, such as omnichannel chat, sales software, auto reply, or WhatsApp blast to blast unlimited WhatsApp messaging

How to use WhatsApp multi agent on many devices at the same time is as follows:

  • Login via Qontak Chat Panel
  • Setting Chat Assignment
  • Set Message Templates, Auto Reply and Agent Hours
  • Login via Qontak’s Mobile apps
  • Arrange pick-up and delivery of messages
WhatsApp WhatsApp Sales