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Features
Powerful CRM tools to accelerate KPIs and business performance
Use the best CRM tools to simplify the sales process, manage customer relationship data, and track your team’s performance.
- Instantly customizable CRM software
- Entire customer history in one best database system
- Access unlimited data from web and mobile apps
- Track the field sales team with GPS live tracking
- Complete solution in one platform
More than 3,500+ businesses have taken the advantage of CRM Tools Mekari Qontak
Problems that businesses often face without a CRM tool
Complicated and long workflow
No automated system can effectively speed up business workflow
Difficult to manage database & leads
Management of databases and leads is done manually and hassle
Ineffective business processes
Teams must perform the same and time-consuming tasks over and over
Data is not recorded and stored
Unable to save customer data and conversation history automatically
CRM tools have a holistic perspective on customers
Get comprehensive insights into your business and customers with a centralized database
Manage database and leads easily
- Get an easy 360 degree database view of your leads and accounts from a single screen.
- Get full details of all activities, including customer conversations, deal statuses, and touchpoints.
- Define unlimited hierarchical layers to manage data access settings to secure and protect your database.
Difficult to manage database
- There is no 360-degree view of the database that can help to find out more about leads and accounts.
- It is difficult to know the full details of all the activities carried out by the team and the business as a whole.
- Unable to define a hierarchical data layer to manage secure data access settings.
Save all dynamic data easily by CRM tools
Increase business performance and productivity
Use the advanced report dashboard to evaluate and make better business decisions
Reports can be customized
- Change the report defaults or create your own custom reports on leads, contacts, accounts and opportunities.
- Identify your sales trends over weekly, monthly, quarterly and yearly time periods with trend line and activity reports.
- Build incentives and optimized organization based on targets vs. team and member achievements.
Reports cannot be customized
- Unable to create your own custom reports on leads, contacts, accounts, and opportunities.
- There are no trend line and activity reports to help identify your sales trends over a certain period of time.
- Unable to build incentives and optimized organization based on targets vs. achievement.
Powerful dashboard at your fingertips
Maximize your sales and revenue
No more losing customers with proper deal, project and business process management
Convert customers easily
- Monitor orders and tickets according to stages automatically on the kanban board display.
- Visualize and create customizable pipelines to manage any sales, project and process.
- Handle rotting deals and interconnected pipelines easily and effectively with CRM tools.
Difficult to convert customers
- The operational process is confusing because there is no easy display of the kanban board.
- It's hard to visualize and create custom pipelines to manage any sales, project, and process.
- Many deals rot because there is no time limit at each stage and a system that can connect the pipeline.
Automate your business process
What is CRM tools?
CRM tools are digital tools that help businesses manage successful customer relationships. These tools also play a role in attracting prospects, converting them into customers, and keeping existing customers loyal.
CRM tools will provide businesses with detailed analytical reports on customer relationships and team performance. The report will be displayed on an interactive dashboard. This makes it easy for you to track all team activity and customer interactions in real time.
What is the difference between CRM and ERP?
The ERP system is a back-office system, while the CRM system is a front-office system. ERP system aims to form an information system, CRM aims to form customer data. The two systems work together interactively to generate data that managers can use to increase competition through cost reductions and increased sales. The goal of CRM technology is to link front-office (sales, marketing, customer service) and back-office (finance, operations, logistics, and HR) functions with the company’s customers.
How does CRM tool work?
CRM tools work by simplifying business workflow processes automatically to work more effectively and efficiently.
What are the benefits of CRM tools?
- Automatically manage contacts/database management on one database system
- Increase customer retention and satisfaction through fast and precise service
- Sales CRM tracks sales team activities and sales KPIs accurately and in real-time anywhere
- Advancing sales management results in increased efficiency and revenue
- Creating collaboration between team and company through chat omnichannel
- Helping business growth through comprehensive data insights regarding customers and business activities
What are the best CRM tools?
1. Mekari Qontak
Mekari Qontak provides an all-in-one CRM software for all business needs. Qontak offers full features to support marketing, sales and customer service activities.
Version Available: Web based, Android, iOS
Developer: PT Qontak Tumbuh Makmur
Main feature: Customization, data management, lead management, comprehensive reporting dashboard, live GPS tracking, SFA, Document Automatization, Dedicated Support and more.
2. EngageBay
EngageBay offers CRM applications designed for customer service. This application drives increased customer satisfaction.
Version Available: Web based, Android
Developer: EngageBay Inc.
Main feature: Activity Tracking, ROI Tracking, Auto-Responders, Automated Routing, and Automated Scheduling
3. Apptivo
Apptivo provides CRM tools that is able to manage almost all tasks automatically. One of them is taking over data and other tasks.
Version Available: Web based, Android
Developer: Apptivo
Main feature: Individual users, Lead capture, Opportunity management, Sales process tracking and Workflow automation
4. SAP CRM
SAP CRM is a CRM tools used for marketing activities. In addition, you can connect it with other applications to support overall business activities.
Version Available: Web based, Android, iOS
Developer: SAP SE
Main feature: Case Management, Customer Support Portal, Knowledge Base and Support Analytics
5. Less Annoying CRM
Less Annoying provides CRM tools for small businesses on a budget. However, you can easily add notes, files and tasks to each customer’s profile.
Version Available: Web based, Android, iOS
Developer: Less Annoying
Main feature: Contact & Account Management, Lead Management, Desktop Integration, Customer Support Portal and Reporting.
Grow your business faster with Mekari Qontak
Get more done without compromising accuracy and speed with solutions from Mekari that are used by thousands of businesses.
Whatsapp sales
Omnichannel
CRM Software
Sales CRM
Customer Service
WhatsApp Business API
Instagram API
Cloud Call Center
Chatbot WhatsApp
Education 
Financial 
Healthcare 
Tour & Travel 
Hospitality 
Logistics 
FMCG 
Retail 
Information Technology 
Outsourcing 
Marketing 
Human Resources 
Operational 
Mobile Omnichannel CRM
Pipeline Management
Data Access Hierarchy
Open API
Partnership
Referral
