Mekari Qontak


Mekari Qontak

How to Secure a WhatsApp Account from Hacking?

With the increasing cyber-attack incidents and unauthorized access to personal accounts such as WhatsApp, it has become imperative to prioritize… Read more

Mekari Qontak

How to Send WhatsApp Messages from Excel?

Are you tired of manually sending WhatsApp messages to a list of contacts from your phone? Did you know that… Read more

Mekari Qontak

What is Call Centre: A Complete Guide

Have you ever called a customer service number and been connected to an agent who helps you with your inquiry… Read more

Mekari Qontak

How to Set Auto Reply on WhatsApp? – A Complete Guide

Did you know that WhatsApp has a feature that can help reply to customer messages automatically? This feature is known… Read more

Mekari Qontak

How to Backup Data on WhatsApp?

Losing important chats and media files on WhatsApp can be a nightmare for many. Thankfully, WhatsApp offers a simple solution… Read more

Mekari Qontak

How to Send a Broadcast Message on WhatsApp?

Are you tired of sending individual messages to each of your customers or clients? If so, it’s time to switch… Read more

Mekari Qontak

Automatic Call Distribution (ACD): What It Is and How It Works

When calling customer service, are you tired of long wait times and being transferred to multiple agents? Automatic Call Distribution… Read more

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9 Ways CRM Improves the Customer Experience

Imagine you walk into a store, and the salesperson greets you by name, knows exactly what you’re looking for, and… Read more

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What is Interactive Voice Response (IVR) and How Does it Work?

Have you ever called a business and heard a pre-recorded message asking you to press a number for more information?… Read more

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How to Get Green Tick Verification on WhatsApp?

Have you ever seen a green tick sign next to a business name displayed on WhatsApp? That sign is called… Read more

Mekari Qontak

CRM Software Glossary: Everything You Need to Know

If you’re new to the world of CRM software, you may be overwhelmed by the number of terms and acronyms… Read more

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How to Improve Customer Retention: Strategies for Success

Keeping customers coming back for more is crucial to any successful business. With a strong retention rate, a business may… Read more


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