
Different phone numbers for each division creates confusion for customers.
The number one cloud-based Omnichannel software in Indonesia to improve your business growth
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Serve customers everywhere they are with the Omnichannel CRM to build better customer relationships.
Different phone numbers for each division creates confusion for customers.
Difficult for customers to interact directly with the reservation or other service agents.
Post-sales promotional email messages are often ignored by customers.
Centralize all customer services and automate sales processes to gain more revenue
Customers can simply make inquiries from their preferred communication channels
An omnichannel CRM for the hospitality industry is a tool that allows hospitality managers to benefit from the improvement of marketing reach, lead generation, and customer service.
These benefits of the CRM application include data collection, automation, segmentation, personalized marketing, and more. In this manner, businesses relate better to customers to provide a 5-star experience right from the start.
The CRM simplifies and enables the best online and offline customer service. All patient data updates in real-time.
Multiple communication channels are integrated and consolidated into one platform. This integration facilitates interaction with customers and patients throughout various engagements.
Do more without compromising accuracy and speed with Mekari Qontak’s cutting edge hotel and hospitality CRM.